Employee Relations Consultant & Senior Consultant (Case Management)

at  Carnival UK

JOB DESCRIPTION

Carnival UK are a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.
In our continuous journey of growth and innovation at Carnival UK, we are seeking an Employee Relations (ER) Consultant and Senior Consultant to bring fresh insights and expertise to our People department.

APPLICATION GUIDANCE

Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you’re passionate about People and looking for an opportunity to grow, we’d love to hear from you.
Please clearly detail in your application which role you are interested in applying for.

ABOUT US

Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.

ROLE OVERVIEW

With an overarching goal to provide professional, comprehensive, business focused and timely Employee Relations advice to key stakeholders in the business, both ER Consultant and Senior Consultant at Carnival UK take ownership over a high volume of complex caseloads, and support and coach managers, both within the shore-based and fleet teams, balancing risk to the business with proposed solutions.

Both roles will:

• Provide expert guidance on HR policies, procedures, and best practice to ensure compliance and fairness
• Investigate and resolve complex employee relations issues, including disputes, grievances and disciplinary matters
• Require a creative thinker and problem solver who is comfortable and effective at negotiating and influencing and thrive in a fast-paced environment. You will be able to quickly build rapport and profile within the business as a trusted ER expert

In addition, the Senior ER Consultant role includes:

• Line management responsibilities over the ER Senior Advisor and Executive
• Leading and overseeing employee relations strategies to enhance workplace harmony and productivity
• Support to the ER Manager in supporting the continuous improvement of the team, applying relevant learnings, and ad-hoc projects

The Senior ER Consultant will need:

• To be comfortable driving improvement activities and delivering change across multiple stakeholders
• CIPD Level 7 qualified or comprehensive ER experience
• People Management experience as an advantage

The ER Consultant role will need:

• A sound, up-to-date knowledge of employment legislation
• CIPD Level 5 qualified or comprehensive ER experience

Our Senior ER Consultant is positioned at a CUK08 and the ER Consultant a CUK09 level within our organisation and is available on a full-time, permanent basis. We offer hybrid work including up to two days from home.

Working with us means more than just a role in the People team. It’s about being part of a team that values well-being and personal growth. Here’s what we offer:

• Employee Discounted Cruising plus Friends and Family offers
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Recognition scheme with prizes and awards
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Extensive learning and development opportunities
• Annual bonus (for the Senior ER Consultant role only