Employee Relations Investigator (Immediate Opening)

at  San Antonio Independent School District

Position Title: Program Coordinator I – Employee Relation Investigator
Job Title: Program Coordinator I
Function: Human Capital
Family: Employee Relations
Reports to: Director of Employee Relations

POSITION SUMMARY

The Employee Relations Program Coordinator I (Investigator) is responsible for the coordination and assessment of
activities involved in delivering one or more effective programs for district initiatives. The Employee Relations
Program Coordinator I (Investigator) will be responsible for investigating workplace concerns, and violations of
company policies, values and/or applicable laws or regulations. The Investigator will also complete all activities
related to employee grievances, up to and including representing the District in official hearings or serving as a
hearing officer. The Activities cross a wide array of elements to include the planning, design, coordination,
implementation, and monitoring of new or existing district initiatives/programs. Provides direct and ongoing
leadership to District and school personnel through participation in consultation, collaboration, professional
learning activities, staff evaluation/assessment process, and curriculum planning and development of district
strategies and programs. Manages the delivery of related services by vendors. Directs and maintains data collection
for assessment of program effectiveness. Establishes and maintains partnerships with external organizations,
governmental agencies, and other stakeholders; and serves as a liaison to both internal and external parties on a
variety of issues. The Employee Relations Program Coordinator (Investigator) will be accountable for partnering with
leadership to develop strategies and associated action plans to achieve business objectives.

MINIMUM REQUIREMENTS

• Bachelor’s Degree from an accredited college or university or 4 years of equivalent experience.

• 5+ years in related HR experience to include:

o 3+ years conducting investigations

• Candidate must have satisfactory outcome of fingerprinting background check. Non-refundable fee

(approximately $50.00) paid by the employee.

PREFERRED REQUIREMENTS

• Master’s Degree from an accredited college or university or J.D.
• 8+ years directly related experience in Employee Relations
• Professional in Human Resource Certification
• Experience completing and/or responding to grievances
• Experience completing and/or conducting based on federal guidance, including EEOC and Title IX concerns

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge and application of employment laws and regulations
• Ability to research and interpret employment laws and requirements.
• Ability to write investigative summaries, employee discipline, and grievance responses in a clear and

concise manner.

• Expertise in analyzing, organizing, and preserving evidence.

• Demonstrated ability to identify trends and collaborate with Leadership to resolve matters expediently

and thoroughly.

• Ability to present reports and facilitate training.
• Ability to balance multiple complex investigations concurrently.
• Ability to demonstrate Emotional intelligence during investigations.
• Ability to confront those involved in the investigation process about difficult information and findings.
• Self-motivated and persistent; strong ability and comfort in exercising independent judgment for

acquiring results while containing legal risk.

• Excellent communication, analytical, influencing and writing skills.

ESSENTIAL FUNCTIONS / KEY RESPONSIBILITIES

1. Conducts fair, detailed, and timely investigations into allegations of violations of the company’s policies or
   laws to ensure fair treatment of all students and employees.
2. Initiates and completes all investigation steps to include interviews, investigation summaries and reports,
   possible remedial actions, trends and related metric analysis.
3. Leads and works with third party resources to complete investigations.
4. Partners with District officials and senior leaders to respond and complete all proceedings related to
   grievances.
5. Discreetly leads investigations and manages sensitive information and data requests.
6. Collects and analyzes data to identify trends and make recommendations on mitigation strategies.
7. Partners and conducts training on the investigation process and best practices, reporting procedures and
   the importance of reporting issues.
8. Supports HCM on other projects, initiatives, discovery requests, and strategic opportunities as needed.
9. Performs other related duties as assigned within the appropriate skill and experience capabilities
   expected for this position.
10. Oversees, coordinates, monitors, and evaluates the activities and/or programs in the assigned area of
    specialization. Monitor the implementation of new and existing programs and initiatives designed to
    address the needs of the district and/or students; ensures adherence to mandated guidelines governing
    the activities or program(s).
11. Serves in a liaison capacity; establishes and maintains partnerships with various external organizations,
    and governmental agencies; interacts and works collaboratively with other departments within the
    District.
12. Determines and acquires data required to accurately evaluate program performance and effectiveness;
    utilizes data to report on program results, identify trends and make recommendations for improvement
    or new district/ curriculum initiatives.
13. Develops and revises policies, regulations, curriculum, manual and other materials related to the assigned
    program.
14. Performs other related duties as assigned within the appropriate skill and experience capabilities
    expected for this position.