Employee Relations Manager

at  Arizona Healthcare

Job Description
Employee Relations Manager
528988

JOB SUMMARY:

Are you a seasoned Human Resources (HR) professional with a desire to work in an innovative forward focused state agency? If so, AHCCCS is your next career adventure! Bring your HR expertise and skills in customer service, innovation and organization to the HR team. This position will perform work requiring considerable independence, initiative, and judgment in combining a broad scope of professional human resources knowledge and comprehensive analytical judgment as the subject matter expert, and provide advice and counsel to agency and HR leadership/staff and all levels of staff within the agency related to ER and Leave in a confidential manner.This position will ensure compliance with all employment laws, personnel rules, guidelines, and agency policy and procedures, and assist in developing and promoting positive business practices to improve employer/employee working relationships at all levels.

Major duties and responsibilities include but are not limited to:

• Provides leadership and directs all activities and functions over ER and Leave Administration. Manages and assists direct reports with problem solving regarding work methods and processes, developing and implementing performance metrics, applicable training and standard work. Complete performance appraisals, approve leave and ETE time entry for staff.
• Consult with AHCCCS management and team members and make recommendations for action in all areas of ER and Leave Administration, including but not limited to corrective action and discipline, FMLA, ADA, EEO, workers’ comp, etc. Conduct investigations and write/edit reports as needed. Ensure compliance with all employment laws, personnel rules, guidelines, and agency policy and procedures.
• Consult and work with the Governor’s EEO and the Federal EEOC: receives complaints, researches and responds timely to charge claims. Ensure compliance with all employment laws, personnel rules, guidelines, and agency policy and procedures.
• Conduct workshops and coaching sessions for management, supervisors, employees and HR staff regarding applicable HR ER and Leave policies/procedures.

This position may offer the ability to work remotely, within Arizona, based upon the department’s business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

KNOWLEDGE OF AN/OR ABILITY TO LEARN:

• Current principles, practices and methods in the management of a large HR program.
• Federal and state statutes, rules and regulations, agency policies and rules and regulations as they apply to the HR functions of the assigned unit.
• Principles and practices of modern organizational development.
• Conflict resolution and counseling principles.
• Methods and techniques of managing projects.
• Microsoft Office Suite, Google, HRIS, PageUp and/or similar applications.

SKILLED IN:

• Directing a diverse group of staff; setting goals, objectives, and identifying meaningful measurements.
• Establishing priorities among conflicting needs.
• Communicating effectively verbally and in writing.
• Designing and deploying HR initiatives to assigned agency/staff.
• Policy development.
• Analyzing diverse situations/issues and determining actionable solution.
• Synthesizing diverse issues and information, making inferences from written material.
• Developing and implementing various improvement initiatives for assigned programs.

PRE-EMPLOYMENT REQUIREMENTS:

• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)
  If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
  All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

• Provides leadership and directs all activities and functions over ER and Leave Administration. Manages and assists direct reports with problem solving regarding work methods and processes, developing and implementing performance metrics, applicable training and standard work. Complete performance appraisals, approve leave and ETE time entry for staff.
• Consult with AHCCCS management and team members and make recommendations for action in all areas of ER and Leave Administration, including but not limited to corrective action and discipline, FMLA, ADA, EEO, workers’ comp, etc. Conduct investigations and write/edit reports as needed. Ensure compliance with all employment laws, personnel rules, guidelines, and agency policy and procedures.
• Consult and work with the Governor’s EEO and the Federal EEOC: receives complaints, researches and responds timely to charge claims. Ensure compliance with all employment laws, personnel rules, guidelines, and agency policy and procedures.
• Conduct workshops and coaching sessions for management, supervisors, employees and HR staff regarding applicable HR ER and Leave policies/procedures