Employee Relations Manager

at  Chelsea and Westminster Hospital NHS Foundation Trust

Employee Relations casework Support and develop an effective specialist advisory service across the range of employeerelations matters ensuring the provision of professional, expert and technical guidance andsupport in line with policies and procedures. Facilitate and lead on complex employee relations cases, advising managers on best ERpractice ensuring that advice given complies with good employment practice, employmentlegislation and Trust-wide standards. Promoting and utilising Agreed Outcomes to resolve formal cases quickly and effectively To support the Head of ER to put in place systems for the effective management of Employment Tribunal claims and requests for employee relations related information, including Freedom of Information Requests Team Management Responsible for the line management of the Senior/Employee Relations Advisors. Manage and develop the performance and capability of the ER Advisors including setting performance standards, promoting regular feedback, and carrying out annual PDRs.
Hold responsibility for undertaking sickness absence monitoring, return to work interviews,approval of annual leave in line with the Trusts policies and procedures. Responsible for overseeing the workload of the ER Advisors and allocating new casework appropriately. Service Development To implement and champion the Trusts approach to resolution based outcomes, includingsupporting managers through the use of coaching, confident conversations and mediation. To support the implementation the Trusts mediation program and to oversee the service delivery.
Oversee the development of documentation for managers and employees in supporting thecreation and application of ER policy and process, such as policies, process maps, template letters, FAQs, guidancenotes, etc. ensuring alignment of policy and practice. Design, develop and implement structured training sessions for line managers providing training on Employee Relations policies and procedure MHPS casework, Reporting and Governance To provide specialist advice and support on the MHPS process for medical staff. To ensure that the MHPS case tracker is updated weekly or as required.
To lead on the production of all monthly ER reports ensuring that data is up to date andaccurate. To support the Head of ER to ensure compliance with ER audits and that action plans are inplace and completed. To maintain and update the HR policy tracker and ensure that HR policies are updated by nominated representatives in the departmen

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