Employee Relations Manager

at  GOAT Group

ABOUT THE TEAM

Our People Team is key to the growth of GOAT Group as the company continues to expand globally. Through our innovative programs and data-driven strategies, the company is committed to building a culture that is inclusive, cooperative and motivating. As a member of this team, you will play an indispensable part in our company’s future by matching talent to the right roles as well as cultivating an environment in which all of our employees – across our warehouses, Flight Club retail stores and corporate teams – are able to thrive.

ROLE OVERVIEW

The Manager, Employee Relations will play a critical role in shaping and executing the company’s employee relations strategy, serving as the primary point of contact for all global employee relations matters. This role will collaborate closely with HRBPs, Legal, and business leaders to address complex issues with the highest level of confidentiality, compliance, and professionalism. Reporting to the Senior Director, HRBPs and Employee Relations, this position is pivotal in fostering a fair, inclusive, and compliant workplace culture across GOAT Group.

IN THIS ROLE, YOU WILL:

• Build process for the newly created Employee Relations function including designing the strategic roadmap, training, and adoption in partnership with People, HRBPs, and the legal team.
• Conduct impartial investigations with defined process and within reasonable SLA
• Establish and maintain a deep understanding of labor laws and employee relations practices across various regions and countries where GOAT group has employees to ensure compliance with legal and regulatory requirements.
• Partner with regional HRBPs and legal resources to address country-specific employ relations challenges and ensure alignment with local labor laws.
• Ensure that the employee relations practices are consistent, fair, and aligned with company values and culture across all global locations.
• Lead the resolution of complex employee relations issues, including internal investigations of misconduct, harassment, discrimination, etc., and provide recommendations to the HR Business Partner and Legal regarding the next steps.
• Provide expert guidance and support to HR Business Partners, management, and other stakeholders regarding employee relations issues.
• Maintain accurate record-keeping of all complaints, investigations, and outcomes following legal document retention guidelines.