Employee Relations Specialist (Remote)

at  IQVIA

KNOWLEDGE AND SKILL REQUIREMENTS/SPECIALIZED COURSES AND/OR TRAINING:

• Honesty, integrity, and strong knowledge of HR principles and employee relation skills.
• Bachelor degree or equivalent work experience req
• Excellent listening skills, including the ability to identify and isolate customers concerns or objections
• Strong business technical writing skills and excellent communication/people skills
• Ability to investigate and bring closure to complex HR issues
• Excellent interpersonal and relationship management skills
• Highly skilled in creating credible business partnerships within the organization with managers and employees
• Track record of successfully managing high volume HR processes.
• Coaching and counseling on all levels of the organization
• Must have an analytical mind that provides creative solutions to day-to-day problems, and an ability to relate to employees at all levels of the organization
• Ability to multi-task within a deadline-oriented environment
• Ability to embrace change, and suggest creative innovative solutions as it relates to the business needs

MACHINE, TOOLS AND/OR EQUIPMENT SKILLS:

• High level of proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
• Experience with Workday and Service now preferred
  IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
  We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe
  IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status
  The potential base pay range for this role, when annualized, is $83,900.00 - $139,900.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits

• Advises employees and management on the interpretation of personnel policies, programs and procedures of the company’s Employee Resource Guide.
• Counsel managers and employees consistent with company policies/practices, legal considerations, etc. and facilitate resolution of employee relations issues.
• Lead employee relations investigations on employee issues.
• Review and assists managers with the content of annual performance evaluations.
• Monitor documents used to evaluate, correct and enhance job performance and other workplace behaviors, assuring overall fairness and consistency, and meeting business requirements.
• Provide coaching and consulting to managers in order to enhance their people and performance management skills.
• Support and facilitate organizational change by seeking and developing ways for the teams to be most effective.
• Assist with training and regulatory audits as needed.
• Experience preferably in handling high volume Employee Relations workload
• PHR, SPHR or SHRM-CP certification preferred