Employer Relations Coordinator

at  CPA Ontario

An Opportunity To Make an Impact
By Joining Our Employer Relations Team
CPA Ontario is currently in search of an Employer Relations Coordinator who will be responsible for supporting the Employer Relations department in answering emails and calls related to practical experience requirements and providing guidance on how to access, create and submit experience reports through the profession’s online Practical Experience Reporting Tool (PERT), as well as setting up approved student training programs in our systems.
* Please note that this is not a Human Resources position *
What You’ll Be Doing:
Responding to inquiries and providing support and superior service to students, mentors and employers.
Managing queues in the Practical Experience Reporting Tool (PERT) including triaging and distributing student experience reports after verifying proper completion.
Data entry of and processing of student chargeable hours data in Salesforce tool.
Completing daily administrative responsibilities to support student progress.
Providing administrative and program compliance support to officers and their portfolios.
Who You Are:
A post-secondary graduate with a degree or diploma in Business or another related discipline or equivalent experience. Experienced serving students or members in a regulatory, membership, educational services, or customer-oriented environment is preferred.
Proficient in Microsoft Excel, Word, PowerPoint, Outlook and Teams, and other Office 365 applications. Experience with Salesforce or other CRM are preferred.
Able to demonstrate strong administration and data entry skills, professionalism and a commitment to providing a superior level of service to the student population.
A strong communicator (verbal and written) with excellent interpersonal, relationship building abilities.
Well organized with proven ability to multi-task, work well under pressure, and meet competing deadlines.
Able to prioritize multiple deadlines and excel at time management combined with a high degree of attention to accuracy and detail.
Experienced at working in a fast-paced environment, able to utilize your strong organization, and critical-thinking skills.
A team player, willingness to help other team members as required and ongoing collaboration within a team environment.
What We Offer:
A fast-paced environment. Collaboration, innovation and passionate professionals are at our core. We relentlessly pursue what’s next to unlock the full potential of you and us together.
Flexible work environments. As part of our Hybrid work culture, we provide flexible, remote work options to support you in your career, in addition to in-office teamwork and collaboration.
Diversity and inclusion. We recognize the value in our differences and prioritize inclusivity to bring together the best talent to protect the public, advance the profession and enable CPAs to lead business and society forward.
Ongoing learning and career growth. We want your career to skyrocket. We support career advancement and professional development opportunities with learning investments to promote your future growth. Thrive with us.
Focus on your well-being. With industry leading benefits and wellness programs, including a healthy lifestyle allowance, mental health resources and more, we’re committed to your well-being.
Who We Are:
We protect the public. We advance our profession. We guide our CPAs. We ensure that our more than 103,000 members and 18,000 students meet the highest standards of integrity and expertise. We help them stay ahead of global market trends and abreast of regulatory change. CPAs represent a globally recognized, premium designation. Our Chartered Professional Accountants are valued by organizations in all industries for their financial expertise, strategic thinking, management skills and leadership. We believe that success happens when both business and society benefit.
We Appreciate Your Interest In CPA Ontario And This Position:
At CPA Ontario, we are committed to building high-performance teams. Our selection process is thorough, and all candidate applications are reviewed. Should your qualifications and experience meet the requirements of this role, a member of our recruitment team will contact you. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals.
CPA Ontario is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. If you require a disability-related accommodation to participate in the recruitment process, please email accessibility@cpaontario.ca with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours

Please refer the Job description for details