Employment Development Specialist

at  Employment Source Inc

QUALIFICATIONS: EDUCATION, EXPERIENCE, AND CERTIFICATION(S)

• Associate degree in psychology, Human Services or related field, plus 1 year of related experience working with adults with disabilities or a related population required. Bachelor’s degree in psychology, Human Services or related filed preferred. In lieu of an associate or bachelor’s

DEGREE, THE CANDIDATE MUST POSSESS A HIGH SCHOOL DIPLOMA OR EQUIVALENT (GED) AND AT LEAST 3 YEARS OF EXPERIENCE IN HUMAN SERVICES AND WORKING WITH INDIVIDUALS WITH DISABILITIES.

• A minimum of one (1) year of relevant supported employment, job development, job coaching, and/or vocational support experience required.
• Experience developing partnerships with employers and/or postsecondary educational institutions preferred.
• Experience working with the TANF population is preferred.
• Marketing or sales skills preferred.
• Case management and/or documentation knowledge preferred.
• Fluency in a second language (Spanish, ASL) preferred.
• Annual criminal background checks, child abuse clearances, and other required screenings in compliance with ServiceSource, state, and funding agency regulations.
• Valid state driver’s license (per state law) and/or access to reliable transportation for work-related travel required. Eligible drivers must maintain a good motor vehicle record (MVR).

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to relate well to people at all levels of an organization.
• Excellent verbal and written communication skills.
• Detail-oriented and able to carry out work with the highest levels of accuracy.
• A desire to achieve and exceed monthly expectations.
• Goal oriented and independently motivated.
• Advanced Proficiency in Microsoft Office skills, and the ability to become familiar with corporate specific programs and software such as ZOOM and Microsoft Teams.
• Ability to solve practical problems and adapt to new information and guidance quickly.
• Ability to work independently and as part of a team.
• Excellent customer service skills (virtually and face-to-face).
• Familiarity with the community that the grant is servicing.

REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS. THESE DUTIES AND RESPONSIBILITIES WILL BE RATED ON THE ANNUAL PERFORMANCE REVIEW.

• Conduct intakes and assessments with individuals to establish employment goals and develop person-centered employment plans. Collaborate closely with Vocational Rehabilitation Counselors and other community entities that refer individuals to the program.
• Provide job development services, including connecting individuals to training and educational resources, to help them secure employment that aligns with their career interests, strengths, and support needs.
• Provide post-employment services, including job coaching, follow-up support, and travel training, to ensure retention, job satisfaction, and career growth.
• Build and maintain strong relationships with businesses, community agencies, internal departments, and external vendors.
• Accurately complete and submit monthly billing reports, participant records, case notes, and other documentation in a timely manner, ensuring compliance with the grant’s expectations.

ADDITIONAL RESPONSIBILITIES

• Conduct task and job-site analyses at selected locations to ensure appropriate job matches for individuals.
• Conduct employer outreach, provide consultation, guidance, and disability awareness training to employers and business representatives as needed.
• Coordinate and participate in interdisciplinary team meetings related to an individual’s Employment Support Plan; prepare annual individual support plans.
• Attend all grant-related trainings and meetings as assigned, including those for the Temporary Assistance for Needy Families (TANF) program.
• Collaborate with the case manager and youth transition specialist, as needed, to ensure comprehensive support for the entire family and facilitate cross-collaboration.
• Regularly meet with the Project Director, Project Evaluator, and key team members, including case managers, youth transition specialists, and employment development specialists from ServiceSource and affiliated organizations, to ensure alignment and progress toward grant