Endoscopy Booking Administrator - Peterborough

at  North West Anglia NHS Foundation Trust

THE POST HOLDER WILL:

Input data into and maintain an accurate EU electronic patient booking diary.
Assist with provision of efficient and comprehensive administration support within the Endoscopy Unit and across the Clinical Business Unit.
Ensure that you contribute to the department operating to the highest standards and that it not only meets but exceeds customer expectations.
Contribute to the delivery of Trust standards for booking and administration procedures.
Contribute to the delivery of pathways for all patients including cancer patients encompassing Endoscopy services and ensuring information is recorded on all systems in a timely fashion
Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads.
Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues ensuring confidentiality is maintained at all times.
To perform all allocated clerical tasks required to meet the needs of the service
To undergo training as necessary to meet the needs of new developments within the Service.
We are looking to recruit two Band 3 Endoscopy Booking Administrators to work and be based in the Endoscopy Booking Office at Peterborough City Hospital.
The working hours will be from 08:00-16:00, Monday to Friday.

MEMBERSHIP OF THE NHS PENSION SCHEME:

Flexible working opportunities;
Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
Opportunities for career development and training to help you progress in your role;
Wellbeing support and activities to promote a healthy work environment;
Access to our in-house physiotherapy service;
On-site canteens offering subsidised meals;
Subsidised staff parking (currently free);
Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Please see attached job description and person specification for further information regarding this post
If you are and overseas candidate wishing to apply and would require sponsorship, you can determine the likelihood of obtaining a CoS for this post by assessing your circumstances against criteria specified on the gov.uk websit

Booking patients for Endoscopy Procedures.
Inputting data into Trust systems and booking diary, maintaining accuracy
Deal with patient telephone enquiries
Perform clerical duties required in the Booking Office
Contribute to the delivery of pathways for all patients.
Any enquires regarding this post, please contact Eloise Mackereth on eloise.mackereth1@nhs.net.
We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.
As part of our commitment to supporting our employees we offer a range of benefits including:
Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);