Endoscopy Coordinator

at  North Tees Hartlepool NHS Foundation Trust

Under the direction of the Unit Manager, assist in the management and delivery of an efficient waiting list service for the endoscopy service, ensuring that all patients are seen within the required timescales and in accordance with Local and National policies. Ensure that comprehensive quality audits and checking processes are carried out regularly, with systematic validation of the waiting list via the weekly pivot tables including those patients suspended for clinical and other reasons and for patients that are on the surveillance / screeningprogrammes. Oversee the maximum utilisation of all available endoscopy sessions at all times to ensure that all sessions are fully booked wherever possible, ensuring appropriate case mix of patients. Identify availability of Endoscopists and arrange cover where appropriate to enable planning and organising of the Endoscopy timetable ensuring best use of available resources to meet required demand.
Identify when additional capacity is required to meet waiting list targets and liaise with Unit Manger to ensure additional capacity is organised effectively and in a timely manner with best use of resources. To ensure that information relating to cancelled procedures is passed to the appropriate team and arrangements made for the procedure to be rescheduled within the necessary timescales. Attend a weekly waiting list meeting. Produce timely and accurate audit and waiting list reports on a weekly basis for the Management Team regarding waiting times, session utilisation etc.
Record minutes and outcomes required from the meeting. Liaise with Senior Endoscopy Staff (including Clinical Director, Senior Nurse and Senior Managers) to contribute to achieving and maintain compliance with national standards and be responsible for developing action plans where appropriate. Under the direction of the Unit Manager and Admin Team Leader, supervise the administrative function for endoscopy services ensuring standardising working processes and coordination of workload between hospital sites. Supervise and deploy staff where and when necessary across sites to meet the continuing and developing needs of the service and escalate issues of concern to Unit Manager / Admin Team Leader.
Be responsible for producing a robust admin staffing rota to ensure that all service requirements are met, escalating any issues to Admin Team Leader for advice and guidance where appropriate. Under the direction of the Admin Team Leader, be responsible for the monitoring and recording of sickness, absence and annual leave (conducting return to work interviews as necessary), ensuring accurate records are maintained in line with Trust Policies and Procedures and escalating to Admin Team Leader where appropriate for advice/guidance. Under the direction of the Admin Team Leader, be responsible for the monitoring and recording of mandatory and workplace training and competence issues ensuring accurate records are maintained in line with Trust Policies and Procedures and escalating to Admin Team Leaderwhere appropriate for advice/guidance. To assist the Admin Team Leader in the maintenance of a system of annual appraisal for the A & C team, identifying personal development for each member of the admin team and setting objectives and standards as appropriate

Please refer the Job description for details