Eng, Quality Engrg

at  Carrier

REQUIREMENTS

• HS Diploma with 5 years of Engineering, small Electronics, or Quality experience.
• Up to 20% travel required.
• Bachelor’s degree in Engineering, Quality, or equivalent education/professional training along with extended work experience in a Quality/Engineering role.
• Minimum of 5 years’ experience in electronic product manufacturing quality role, including supplier quality management, and supplier quality system assessments.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills, with the ability to communicate with customers, suppliers and Sensitech global personnel in an accurate and professional manner.
• Strong knowledge of electronic product manufacturing control and process flows and quality problem solving tools such as 8D corrective / preventive action, FMEA, etc.
• Strong analytical and diagnostic skills.
• Solid understanding of electronic component and product assembly processes in high volume industry.
• Ability to communicate and collaborate with internal and external customers with professionalism.
• Knowledge of, and practical use of SPC.
• Highly organized self-starter, able to work independently and engage proactively.
• ISO 9001 and Lean quality system knowledge. (Certified Six Sigma Black or Green belt is a plus.)

KEY RESPONSIBILITIES

• Collaborates with suppliers to ensure deviation prevention, continuous improvement, and excellent performance to meet Sensitech quality standards.
• Collaborates with cross functional teams on new product launches and enhancement releases.
• Conducts factory audits of key supplier facilities to review/qualify production lines for existing and new products; verifies engineering change and manufacturing procedure changes.
• Works directly with Engineering to prevent / resolve design or manufacturability issues.
• Acts as liaison between Quality, Support Services, and Engineering teams for escalation of product and service issues.
• Leads manufacturers/suppliers through the process of problem definition, root cause analysis, solution finding, implementation, and on-site verification to meet commitment timelines.
• Provides diagnostic support and trend analysis in determining failure modes and root cause (design vs. workmanship vs. handling).
• Facilitates communications in response to customer complaints.
• Collaborates with internal departments ensuring that product or process issues are properly addressed.
• Analyzes product/process failures, develops corrective and preventive action in response to product or process escalations.
• Oversees quantitative and qualitative analysis of data collection; makes recommendations for solutions and improvement opportunities.
• Facilitates and participates in ongoing activities including but not limited to inspections, evaluation and disposition of non-conforming materials, product fallout, and customer returns.
• Maintains required Quality records and documentation.
• Meets and maintains ISO9001 and Sensitech Carrier Excellence continuous improvement standards.
• Participates as an auditor on the Internal Audit Team.
• Periodically reviews existing standard operating procedures (SOPs) to ensure compliance with current practice and Sensitech’s Quality Management System. Revises procedures, as needed.
• Provides monthly metrics and detailed reports to management, as required.