Engagement Lead

at  Engine Digital

ENGAGEMENT LEAD WANTED

We’re a team of strategists, designers, engineers, and producers, driven by a shared mission to create innovative digital products, services, and experiences that help our clients unlock growth. If you’re up for that challenge, you should join us.

THE ROLE

We believe that small, collaborative, and cross-functional teams are best equipped to ship the most optimal project outcomes. Within these teams, members of our Client Engagement team enable a proactive, consultative approach to building trusted, long-term partnerships with our clients, seeking out opportunities to unlock value in support of growth objectives.
As Engagement Lead, you’ll guide key client relationships, supporting the delivery of projects and programs with excellence in strategic vision, craft, and execution. Working with Leadership and Practice Group Leads, you’ll be responsible for implementing engagement models, account plans, and high-level solutions that support business objectives. Focusing on executive level relationships, you’ll build trust through empathy and authenticity. Building deep knowledge of our clients’ business, you’ll take a proactive approach that establishes the agency as a team of trusted advisors committed to delivering meaningful results.
Ideal candidates will have extensive experience managing client relationships, guiding strategic engagements, and supporting new business. Success will be measured in your ability to build trust while successfully delivering on the growth objectives of both our clients’ and the agency.

WHAT YOU’LL DO

• Lead key client engagements from onboarding to account planning and quarterly reviews
• Develop and cultivate relationships with executive level client partners acting as a trusted advisor and thought partner
• Identify opportunities to add value and unlock growth, leading and participating in knowledge sharing, proposal development, and pitches
• Contribute at a strategic level within active projects, leading briefings and providing insight-driven guidance to cross-functional teams
• Drive benchmarking and measurement to validate the impact and effectiveness of our work in support of client objectives
• Lead and mentor project teams, fostering collaboration, and supporting an inclusive environment that encourages professional growth