Engagement Principal - Supply Chain - Software Delivery

at  Aera Technology

At Aera Technology, we are helping the largest enterprises in the world transform how they make and execute decisions with Decision Intelligence.
Aera’s Cognitive OS leverages the best of artificial intelligence, machine learning, natural language processing, big data, and enterprise domain expertise to deliver Cognitive Automation at scale for some of the world’s largest companies. Aera understands how your business works, makes real-time recommendations, predicts outcomes, and takes action autonomously. Our platform delivers the business agility required to respond to today’s ever-changing environment.
The Engagement Principal is the primary person responsible for the successful deployment of Aera solutions for our customers and ultimately, of the value delivered to our clients. The successful Engagement Principal builds a long-term client relationship, becoming a “trusted advisor” to senior level executives within the client organization.
This position is a player/coach where you will not only own project delivery, but also contribute to functional and technical deliverables. Day to day you will solve problems and puzzles, take a deep dive into customer data, analytics and automation requirements. Quarterbacking a complex and fascinating delivery life cycle.
Be part of our exciting build, delivering a solution customers have been waiting for!

• Be the single point of contact between the customer, Aera team, as other parties such as consultants and system integrators for all project-related topics
• Ensure project requirements are understood by Aera resources and delivered on-time and in accordance with customer expectations and statement of work (SOW)
• Manage project resources, track progress via KPIs, and escalate as required
• Keep customers within project scope and on-task
• Act as supply chain subject matter expert, both during the implementation as well as in pre-sales situations
• Plan and run meetings/workshop with prospects, ranging from early discovery sessions to detailed final presentations as of a formal software evaluation
• Estimate and document project requirements for proposals and SOWs
• Work closely with our Product and Technical teams to drive our product improvements and direction