Engineer

at  Exertis

Req ID: 7209
Company: DCC Vital - Fannin Ltd
Salary: Salary not disclosed
Location:Rathcoole, IE
Contract Type: Permanent
Date Posted: 29 Aug 2024
Description:

Minimum Qualifications

• Minimum two years’ experience working with Medical & Life Sciences Equipment
• University degree (desirable) and/or equivalent with relevant experience in electronic and mechanical system troubleshooting
• Hands on technical experience installing, troubleshooting, repairing and calibrating complex equipment
• Ability to deal effectively with customers
• Excellent interpersonal communications skills
• Proven ability to troubleshooting complex systems down to component level
• Computer literate
• Full clean drivers licenc

• Fault finding, service and repair of medical, Lab and life science equipment
• Organising and scheduling service and repair calls
• Arranging appointments and visits with service users
• Monitoring and managing outstanding call list
• Updating IT service and repair system
• Requisitioning spare parts with procurement team
• Managing own spare part stock
• Attending training courses and refresher training as required (Mostly abroad).
• Review of process and equipment maintenance documentation and SOPs as necessary
• Carry out all activities in compliance with company, EHS & regulatory requirements
• Participate in Cross-Functional teams, as necessary
• Ensure compliance with all quality, health & safety, company and customer site regulations
• Work in accordance with Work Instructions, Safe Working Practices and Method Statements ensuring relevant paperwork is completed in an accurate timely manner
• Occasional requirements to work beyond normal working hours and to travel to other Fannin/customer/principle sites.
• Attend internal & external training courses
• Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order
• Conduct on-site scheduled, planned Preventative Maintenance visits.
• Provide troubleshooting and repair support for customers and other field service personnel. Including out of hours telephone support.
• Cultivate and develop positive working relationships with customers, suppliers, system users and company personnel.
• Travel, often on short notice, to customer sites to resolve problems or support other field service personnel.
• Complete and submit field service reports.
• Provide training for customers and users on system maintenance.
• Provide feedback to product quality teams, management and principles.
• Represent the company is a professional fashion.
• Complete service, maintenance and repairs as specified in training.
• This role requires overnight customer visits. Calls can be at customer sites and/or at our workshop.
• This role will require on call/out of hours cover (24/7) on a roster basis.

Minimum Qualifications

• Minimum two years’ experience working with Medical & Life Sciences Equipment
• University degree (desirable) and/or equivalent with relevant experience in electronic and mechanical system troubleshooting
• Hands on technical experience installing, troubleshooting, repairing and calibrating complex equipment
• Ability to deal effectively with customers
• Excellent interpersonal communications skills
• Proven ability to troubleshooting complex systems down to component level
• Computer literate
• Full clean drivers licence