Engineer I, Field Service - Baton Rouge LA

at  Thermo Fisher Scientific

Louisiana, Louisiana, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 Feb, 2025Not Specified01 Nov, 20241 year(s) or aboveConfidentiality,Interpersonal Communication,English,Physics,Tem,Electronics,Computer Science,Hats,Windows,Time Management,SemNoNo
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Description:

EDUCATION

  • An associate degree from a technical or undergrad program in electronics, physics, engineering, computer science or similar field preferred; or 1-3 years of relevant combination of skills and experience

EXPERIENCE

1-3 years’ Experience or ability to learn:

  • Operating, troubleshooting, repairing and calibrating sophisticated analysis tools such as SEM, TEM, FIB, Prober or similar systems is a plus but not required.
  • Experience with Ultra High Vacuum (UHV) a plus but not required.
  • Experience operating O-scopes, digital voltmeter and logical problem solving.

KNOWLEDGE, SKILLS, ABILITIES

  • Required to read, write, and speak English fluently.
  • Ability to work under pressure, with a consistent record to make decisions with minimal direct supervision.
  • Detail oriented, problem solver, promote team environment.
  • Display a high level of confidentiality for both customer and Thermo Fisher Scientific.
  • Literate in Windows software environments
  • Basic trouble shooting skills preferred
  • Ability to read and interpret schematics preferred
  • Proven interpersonal communication, teamwork/building, time management, organizational, problem solving and customer service skills
  • Must be willing to travel 25-50% of the time.
  • Must possess a valid driver’s license and passport and travel regionally and internationally as the need arises.
  • May require proof of Covid-19 vaccination.
  • Extensive walking may be required.
  • May work at customer locations, in office environment to include cubicles and/or in laboratory environments.
  • Must be able to secure entrance to US Government laboratories and facilities
  • Potentially pass-through areas where chemical-based allergens may be in use (such as penicillin, tetracycline, etc.)
  • Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, safety glasses, steel toe shoes, and/or bump hats.
  • Physical requirements include the ability to lift up to 50 lbs.

Responsibilities:

  • Assists/conducts on-site installation of complex equipment and follow testing procedures to ensure proper working order
  • Assists on-site scheduled planned maintenance visits
  • Provide troubleshooting and repair support for customers and other field service personnel
  • Cultivate and develop positive working relationships with customers, system users and company personnel

Travel, often on short notice, to customer sites to resolve problems or support other field service personnel

  • Complete and submit field service reports
  • Provide training for customers and users on system maintenance
  • Provide feedback to product quality teams
  • Provide appropriate input in writing updating and correcting various system documentation
  • Provide feedback for various reports including identifying and isolating unique problems with system
  • Align with application scientists to collaborate on outstanding solutions to meet our users challenges
  • Must maintain Thermo Fisher Scientifics’ 4i Values.


REQUIREMENT SUMMARY

Min:1.0Max:3.0 year(s)

Electrical/Electronic Manufacturing

IT - Hardware / Telecom / Technical Staff / Support

Other

Graduate

Electronics physics engineering computer science or similar field preferred or 1-3 years of relevant combination of skills and experience

Proficient

1

Louisiana, USA