Engineer II, Field Service - Northern Ireland
at Thermo Fisher Scientific
HHH7, , United Kingdom -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 25 Jan, 2025 | Not Specified | 26 Oct, 2024 | N/A | Mechatronics,Communication Skills,Technology,Manual Dexterity,Connections | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
- Perform field service activities, including on-site installation, upgrades, preventive maintenance, and system repairs.
- Solve a wide range of hardware and/or software problems of varying complexity.
- Coordinate work schedule with colleagues, service operations, and management.
- Instruct customers on the use of our instruments to ensure safe and effective operations.
- Provide proactive and responsive technical support via telephone and email, ensuring successful customer use of our instrumentation.
- Produce accurate and timely reports, including service and expense reports.
- Ensure the highest level of Customer Experience, driving customer satisfaction and loyalty.
- Provide sales leads to account managers.
- Provide feedback to support teams for documentation improvement and procedure updates
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Software Engineering
Graduate
A high-tech environment
Proficient
1
Hemel Hempstead HP2 7GE, United Kingdom
