Engineer II, Field Service - SEM/TEM/FIB - Hillsboro, OR

at  Thermo Fisher Scientific

JOB DESCRIPTION

Are you an ambitious and proven Engineer looking for an exceptional opportunity to make a difference? Join our world-class team at Thermo Fisher Scientific Inc. as a Field Service Engineer II. As a global leader in scientific research and innovation, Thermo Fisher Scientific is dedicated to enabling our customers to make the world healthier, cleaner, and safer.

REQUIREMENTS:

• Bachelor’s degree in engineering, biology, chemistry, or a related field. Equivalent work experience and knowledge can substitute.
• Typically requires approximately 2+ years hands on technical experience installing, solving, repairing and calibrating complex analysis tools such as SEM, TEM, FIB, Prober, or similar systems.
• Proven ability to diagnose and repair complex scientific equipment.
• Exceptional communication and interpersonal skills.
• Strong problem-solving and analytical abilities.
  Thermo Fisher Scientific is an equal opportunity employer and offers reasonable accommodations for applicants requiring assistance in the job application process. If you have a disability or require an accommodation, please contact us at 1-855-471-2255*. We value diversity and inclusion in our workforce, and we welcome applicants from all backgrounds.
  Apply today to be part of our collaborative and innovative team! Visit http://jobs.thermofisher.com to start your journey

• Work closely with teams from different departments to effectively implement new products and service strategies.
• Compete in a fast-paced environment to deliver exceptional service and support to our valued customers.
• Perform meticulous diagnostic assessments, proactive maintenance, and preventive measures.
• Provide technical expertise and support to customers, ensuring their equipment operates at peak performance.
• Strictly adhere to all safety procedures and protocols.
• Provides onsite commissioning of instruments, repairs, upgrades, updates, and preventive maintenance.
• Displays integrity, understanding, tact, fairness, and technical knowledge in all customer interactions.
• Collaborates with internal partners to resolve customer issues and improve processes.
• Follows policies that pertain to the handling of spare parts: ordering, usage, returns, physical count, trunk stock management, etc.
• Maintains technical proficiency level for servicing our instrument line-up by reviewing instrument manuals/technical documents, attending trainings, and participation in team meetings.
• Train new team members. Document training materials for future use.