Engineer II, Field Service (TEM) - Houston TX
at Thermo Fisher Scientific
Texas, Texas, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 04 Feb, 2025 | Not Specified | 05 Nov, 2024 | 2 year(s) or above | Sem,Time Management,Technology,Complex Systems,Tem,Physics,Interpersonal Communication,Customer Service Skills,Hats,Electronics,Computer Science,English,Windows,Confidentiality | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
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Description:
EDUCATION
University degree/Bachelor degree in electronics, physics, engineering, computer science or similar field preferred; or 2-5 years of equivalent combination of education, skills and experience
EXPERIENCE
4-5 years’ Experience:
- Operating, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB, Prober or similar systems is a plus but not required.
- Experience with Ultra High Vacuum (UHV) a plus but not required.
- Experience operating O-scopes, digital voltmeter and logical problem solving.
KNOWLEDGE, SKILLS, ABILITIES
- Required to read, write, and speak English fluently.
- Demonstrated ability to work under pressure, with a consistent record to make decisions with minimal direct supervision.
- Demonstrated ability to be detail oriented, problem solver, promote team environment.
- Demonstrated ability to display a high level of confidentiality for both customer and Thermo Fisher Scientific.
- Literate in Windows software environments
- Must have a thorough understanding and extensive experience solving and repairing ultra-high vacuum and high voltage systems.
- Ability to read and interpret schematics
- Ability to partner effectively with customers
- Strong Interpersonal communication, teamwork/building, time management, organizational, problem solving and customer service skills
- Proven ability to troubleshooting complex systems and subsystems down to component level
- Familiar with UHV phenomenon and technology
- Must be willing to travel 25-50% of the time. Often on short notice, to customer sites to resolve problems or support other field service personnel
- Must possess a valid driver’s license and passport and travel regionally and internationally as the need arises.
- May require proof of Covid-19 vaccination.
- Extensive walking may be required.
- May work at customer locations, in office environment to include cubicles and/or in laboratory environments.
- Must be able to secure entrance to US Government laboratories and facilities
- Potentially pass-through areas where chemical-based allergens may be in use (such as penicillin, tetracycline, etc)
- Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, safety glasses, steel toe shoes, and/or bump hats.
- Physical requirements include the ability to lift up to 50 lbs.
Responsibilities:
- Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order
- Conduct on-site scheduled planned maintenance visits
- Provide troubleshooting and repair support for customers and other field service personnel
- Cultivate and develop positive working relationships with customers, system users and company personnel
- Successfully complete technical training, as required
- Complete and submit field service reports on assigned tools
- Perform Preventive Maintenance tasks
- Partner with colleagues to acquire technical guidance needed to problem-solve systems solutions
- Provide training for customers and users on system maintenance
- Provide feedback to product quality teams
- Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation
- Provide guidance for various reports including identifying and isolating unique problems with system
- Act as a subject expert and resource for training
- Align with application scientists to collaborate on outstanding solutions to meet our users challenges
- Must maintain Thermo Fisher Scientifics’ Four-I Values.
REQUIREMENT SUMMARY
Min:2.0Max:5.0 year(s)
Electrical/Electronic Manufacturing
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Computer Science, Engineering
Proficient
1
Texas, USA