Engineer II, Field Service (TEM) - Houston TX

at  Thermo Fisher Scientific

Texas, Texas, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate04 Feb, 2025Not Specified05 Nov, 20242 year(s) or aboveSem,Time Management,Technology,Complex Systems,Tem,Physics,Interpersonal Communication,Customer Service Skills,Hats,Electronics,Computer Science,English,Windows,ConfidentialityNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

EDUCATION

University degree/Bachelor degree in electronics, physics, engineering, computer science or similar field preferred; or 2-5 years of equivalent combination of education, skills and experience

EXPERIENCE

4-5 years’ Experience:

  • Operating, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB, Prober or similar systems is a plus but not required.
  • Experience with Ultra High Vacuum (UHV) a plus but not required.
  • Experience operating O-scopes, digital voltmeter and logical problem solving.

KNOWLEDGE, SKILLS, ABILITIES

  • Required to read, write, and speak English fluently.
  • Demonstrated ability to work under pressure, with a consistent record to make decisions with minimal direct supervision.
  • Demonstrated ability to be detail oriented, problem solver, promote team environment.
  • Demonstrated ability to display a high level of confidentiality for both customer and Thermo Fisher Scientific.
  • Literate in Windows software environments
  • Must have a thorough understanding and extensive experience solving and repairing ultra-high vacuum and high voltage systems.
  • Ability to read and interpret schematics
  • Ability to partner effectively with customers
  • Strong Interpersonal communication, teamwork/building, time management, organizational, problem solving and customer service skills
  • Proven ability to troubleshooting complex systems and subsystems down to component level
  • Familiar with UHV phenomenon and technology
  • Must be willing to travel 25-50% of the time. Often on short notice, to customer sites to resolve problems or support other field service personnel
  • Must possess a valid driver’s license and passport and travel regionally and internationally as the need arises.
  • May require proof of Covid-19 vaccination.
  • Extensive walking may be required.
  • May work at customer locations, in office environment to include cubicles and/or in laboratory environments.
  • Must be able to secure entrance to US Government laboratories and facilities
  • Potentially pass-through areas where chemical-based allergens may be in use (such as penicillin, tetracycline, etc)
  • Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, safety glasses, steel toe shoes, and/or bump hats.
  • Physical requirements include the ability to lift up to 50 lbs.

Responsibilities:

  • Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order
  • Conduct on-site scheduled planned maintenance visits
  • Provide troubleshooting and repair support for customers and other field service personnel
  • Cultivate and develop positive working relationships with customers, system users and company personnel
  • Successfully complete technical training, as required
  • Complete and submit field service reports on assigned tools
  • Perform Preventive Maintenance tasks
  • Partner with colleagues to acquire technical guidance needed to problem-solve systems solutions
  • Provide training for customers and users on system maintenance
  • Provide feedback to product quality teams
  • Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation
  • Provide guidance for various reports including identifying and isolating unique problems with system
  • Act as a subject expert and resource for training
  • Align with application scientists to collaborate on outstanding solutions to meet our users challenges
  • Must maintain Thermo Fisher Scientifics’ Four-I Values.


REQUIREMENT SUMMARY

Min:2.0Max:5.0 year(s)

Electrical/Electronic Manufacturing

IT - Hardware / Telecom / Technical Staff / Support

Other

Graduate

Computer Science, Engineering

Proficient

1

Texas, USA