Engineer III, Field Service (SEM, TEM, FIB) - Hillsboro OR
at Thermo Fisher Scientific
Hillsboro, OR 97124, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 01 Dec, 2024 | Not Specified | 02 Sep, 2024 | 5 year(s) or above | Complex Systems,Interpersonal Communication,Conflict Management,Computer Science,English,Windows,Hats,Physics,Customer Service Skills,Tem,Time Management,Electronics,Sem,Confidentiality | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
EDUCATION
University degree/Bachelor degree in electronics, physics, engineering, computer science or similar field preferred; or 5-10 years of equivalent combination of education, skills and experience
EXPERIENCE
5-10 years’ Experience:
- Operating, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB, Prober or similar systems is a plus but not required.
- Experience with Ultra High Vacuum (UHV) a plus but not required.
- Experience operating digital voltmeter and logical problem solving.
KNOWLEDGE, SKILLS, ABILITIES
- Demonstrated ability to lead/coach others/lead
- Demonstrated ability to lead complex technical issues
- Ability to partner effectively with customers and colleagues
- Must have a thorough understanding and extensive experience troubleshooting and repairing ultra-high vacuum and high voltage systems.
- Excellent interpersonal communication, teamwork/building, time management, organizational, problem solving, conflict management and customer service skills
- Proven ability to fix complex systems and subsystems down to component level
- Ability to read and interpret schematics
- Required to read, write, and speak English fluently.
- Ability to work under pressure, with a consistent record to make decisions with minimal direct supervision.
- Proven ability to be detail oriented, problem solver, promote team environment.
- Able to display a high level of confidentiality for both customer and Thermo Fisher Scientific.
- Literate in Windows software environments
- Must be willing to travel 0-25% of the time.
- Must possess a valid driver’s license and passport and travel regionally and internationally as the need arises.
- May require proof of Covid-19 vaccination.
- Extensive walking may be required.
- Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, safety glasses, steel toe shoes, and/or bump hats.
Physical requirements include the ability to lift up to 50 lbs
Responsibilities:
- As the primary regional field service engineer, ensure customer needs are met applying appropriate resources
- Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure proper working order
- Conduct on-site scheduled planned maintenance visits
- Provide troubleshooting and repair support for customers and other field service personnel
- Cultivate and develop positive working relationships with customers, system users and company personnel
- Successfully complete technical training, as required; identify and successfully complete specialist training based on microscopes in the region
- Proactively seek out additional learning opportunities both inside and outside of the region
- Work informally with an applications engineer or attend an applications course to gain sophisticated knowledge
- Complete and submit field service reports
- Be able to perform Preventative Maintenance on assigned tools
- Partner with colleagues to acquire technical guidance needed to problem-solve systems solutions
- Provide training for customers and users on system maintenance
- Make yourself available to train and mentor new field service engineers
- Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation
- Provide recommendations for various reports including identifying and isolating unique problems with system
- Act as a subject expert and resource for training
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Electrical/Electronic Manufacturing
Engineering Design / R&D
Other
Graduate
Computer Science, Engineering
Proficient
1
Hillsboro, OR 97124, USA