Engineer, Network Operations (Remote in Quebec or Ontario)

at  Power Factors

ABOUT POWER FACTORS

Power Factors develops software that accelerates the global energy transition by empowering all renewable energy stakeholders to collaborate, automate critical workflows, and make the best decisions. Power Factors fights climate change with code.
Power Factors has incorporated its four flagship solutions Drive, Greenbyte, Unity and BluePoint to build an integrated suite of open and smart apps. These apps are purpose built for asset management, field service optimization, and performance optimization. Leveraging the domain expertise and machine learning-based advanced analytics within these apps, customers can maximize the value of their renewable assets to stay competitive.
Power Factors’ renewable energy software platform is one of the most extensive and widely deployed solutions in the market with nearly 200 GW of wind, solar, hydro, and energy storage assets managed worldwide.
Learn more at powerfactors.com.

WHAT YOU WILL NEED TO BE SUCCESSFUL:

We believe you enjoy working in a purpose driven organization and that you thrive in an environment where you need to find creative solutions to challenging problems in a fast-changing context. This also means that you are effective at managing multiple tasks of varying complexities, work well under pressure, and are driven by continuous learning and growth. Specifically, we are looking for someone with the following toolbox:

• At least 3 years of network engineer experience required
• Thorough understanding of the basic high-level Internet protocols (DNS, SMTP, HTTP, etc.)
• Understanding of authentication, authorization protocols and schemes
• Thorough understanding of networking Security, IP Routing, VPN (SSL VPN, IPSec, OpenVPN, etc)
• Solid understanding of the TCP/IP model
• Hands-on experience with Cisco Catalyst Series and HP Aruba switches.
• Hands-on experience with Fortigate and Cisco firewalls/routers
• Have patience and good communication skills, ability to communicate directly with clients in english to complete project tasks.
• Network and Security certifications are preferred (Cisco, Fortinet, Juniper, etc)
• Experience working in Linux will be considered as an asset

ABOUT THE ROLE

To support our growth, we are looking for a Network Operations Engineer to design, implement, maintain, audit and support our growing network infrastructure which includes mainly installations in energy production plants and our cloud-based datacenters. You will be part of a team that is responsible for designing and implementing maintainable, secure and highly available network architectures that meet business objectives.

WHAT YOU WILL BE DOING:

• Provide Level-2 support and troubleshooting to resolve network outages for the remote sites, resolve operational issues and restore services.
• Providing expert level root cause analysis for issue troubleshooting.
• Provide reviews for client’s topology drawings and design concepts.
• Draft and maintain service documentation and processes
• Work within established configuration and change management policies and tools
• Determine bottlenecks, enhance automation of repetitive tasks
• Work with other System Engineers to plan, design and improve business services

We believe you enjoy working in a purpose driven organization and that you thrive in an environment where you need to find creative solutions to challenging problems in a fast-changing context. This also means that you are effective at managing multiple tasks of varying complexities, work well under pressure, and are driven by continuous learning and growth. Specifically, we are looking for someone with the following toolbox:

• At least 3 years of network engineer experience required
• Thorough understanding of the basic high-level Internet protocols (DNS, SMTP, HTTP, etc.)
• Understanding of authentication, authorization protocols and schemes
• Thorough understanding of networking Security, IP Routing, VPN (SSL VPN, IPSec, OpenVPN, etc)
• Solid understanding of the TCP/IP model
• Hands-on experience with Cisco Catalyst Series and HP Aruba switches.
• Hands-on experience with Fortigate and Cisco firewalls/routers
• Have patience and good communication skills, ability to communicate directly with clients in english to complete project tasks.
• Network and Security certifications are preferred (Cisco, Fortinet, Juniper, etc)
• Experience working in Linux will be considered as an asse