Engineering Assistant

at  Carrier

REQUIREMENTS

We are looking for people who are experienced in Scheduling and Planning. If this is you, get in touch.

As a minimum you must have:

• Minimum Nitec in mechanical, or any relevant engineering discipline.
• HVAC background will be an advantage
• Scheduling and planning experience is advantageous.
• Minimum 1 year of relevant experience

ABOUT THE ROLE

This position is for an Engineering Assistant, who is responsible for scheduling and planning of technician daily schedules. Uses detailed company guidelines to perform basic on-site preventative maintenance, routine repair, and calibration after installation.

KEY RESPONSIBILITIES:

As a Engineering Assistant, you’ll be responsible for:

• Uses detailed company guidelines to perform basic on-site preventative maintenance, routine repair, and calibration after installation.
• Assists with inspecting equipment on a regular basis.
• Assists with maintenance of equipment logs that record performance problems, repairs, calibrations, or tests and submits weekly reports summarizing these activities.
• Scheduling of technician work schedule, for dispatching of work order through salesforce & service max platform.
• Arranging logistic required for field service including ordering of part, issuing of parts to field staff/ subcontractors, arranging delivery of required equipment or part.
• Arrange and raising Purchase Order for subcontractors for delivery and service.
• Coordination with customer on service delivery date including all required documentation for work (Permit to work, Risk Assessments and etc).
• Review entries of technician’s hour and time sheets.
• Create the work order for new jobsite.
• Ensure customer service report (CSR) / service chits uploaded for monthly invoicing.
• Manage other administrative tasks as required such as filed staff’s leave, tools request, safety related request in SAP system.
• Support field staffs for any required assistance.
• Backup of Engineer during their absence.
• Support field service team for arrangement after office hours in the event of critical