Engineering Information Clerk

at  City of Burnaby

Competition No: 2024-321
Duration: Temporary Full Time
Salary: $5,340 – 5,560 – 5,783 – 6,023 – 6,275/month
Schedule: 80 hours bi-weekly; Monday to Friday from 7:00 AM – 3:30 PM
Special Notes: Subject to Note ‘V’ of Schedule ‘B’ of the CUPE 23 Inside Division Collective Agreement
Last Updated: 8/6/24
The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team. People like you!
This is engineering, utilities information and clerical work, supplying information in response to requests from various municipal and public sources as well as providing responses to customer service inquiries. An incumbent gathers records of utilities such as sanitary and storm sewers and water supply lines, and provides information to Municipal Superintendents, Foremen, Engineers, contractors, builders, and the general public. Other responsibilities include the maintenance of electronic records for storm, sanitary, water, and roads infrastructure assets, including customer service and work order records in both Infor Public Sector (Hansen) and SAP PM; maintenance of condition records from inspections provided by field staff and of assets to address references via a map interface. An Engineering Information Clerk answers information requests through a variety of different methods, including phone and email; distributes departmental incoming and outgoing mail as well as performs general typing tasks. Performs related work as required.
Qualifications include completion of Grade 12 plus general office, recordkeeping and public contact experience; or an equivalent combination of training and experience. Considerable knowledge of departmental policies and procedures related to the work; knowledge of filing, recordkeeping, office practices and procedures and of elementary survey, drafting and engineering practices. An incumbent will have the ability to make routine decisions according to established policies and procedures; to accurately and efficiently maintain a limited variety of records; to deal tactfully, courteously and effectively with the public and Municipal personnel at the counter or by telephone when answering enquiries, forwarding information or explaining department rules and regulations. Ability to use related software applications including databases, spreadsheets and word processing applications as well as other related equipment. A Driver’s Licence for the Province of British Columbia is required.

Please refer the Job description for details