Engineering Manager - SRE

at  AlayaCare

ABOUT ALAYACARE:

AlayaCare is revolutionizing the way home health care is delivered. Our leading cloud-based software allows our clients around the world to manage their employees, scheduling, billing, and enable better delivery of care. We are a fast-growing SaaS company with a team of 550+ team members across Canada, US, Australia, and Brazil. We aim to be the world leader in home healthcare software solutions. We pride ourselves on our open and transparent culture, our bias for action, and being committed to a workplace where we can be ourselves.

LOCATION, AND IN-OFFICE REQUIREMENTS:

AlayaCare supports a flexible hybrid working model, expecting that our employees have a regular in-office presence at their closest office location while offering flexibility for some remote work. Our team encourages in-person collaboration and with this, the preferred candidate location for this position would be within the Greater Montreal Area.

IF THIS SOUNDS LIKE THE PERFECT JOB FOR YOU, APPLY TODAY. AS WELL AS JOINING A GREAT CULTURE AND A MARKET-LEADING COMPANY, YOU WILL BE PART OF A TEAM MAKING A POSITIVE DIFFERENCE IN THE POST-ACUTE CARE MARKET. IF THIS ISN’T THE JOB FOR YOU, YOU MAY KNOW SOMEONE WHO IS A PERFECT FIT. PLEASE FEEL FREE TO SHARE THIS OPPORTUNITY.

If you want to explore AlayaCare further, please visit our website www.alayacare.com.

Reporting to the Director of Engineering, the Manager of the SRE team is responsible for leading the roadmap, maintenance, continuous improvement of the infrastructure, and organizing our on-call incident response capability.
The manager collaborates closely with cross-functional teams to support both pre- and post-deployment activities, ensuring smooth operations for our clients. Additionally, this role partners with the Support, Product, Data and Engineering teams to proactively address system challenges, optimize performance, and lead incident response efforts.
A key aspect of this role is driving operational efficiency and creating financial accountability across teams owning services.
Engineering Managers cultivate a strong team identity with personalized coaching and mentoring. They use their understanding of the AlayaCare business to ensure that context and impact are clear and keep everyone accountable with aggressive-but-realistic delivery plans.