Engineers (m/f/x) – Support

at  Beckhoff Automation AB

QUALIFICATIONS

• successfully completed studies in the field of electrical engineering or a comparable technical qualification
• profound knowledge of PC-technology, fieldbus systems, software development and PLC programming
• customer- and service-oriented thinking and working methods
• ability to work in a team and strong communication skills (especially on the phone)
• good written and spoken German and English language skills

• support for our customers with hardware and software issues in the following languages: C++, Visual Basic, IEC 61131-3 on Windows PC platforms
• processing of product enquiries with regard to intended use and function as a central and company-wide contact point
• analysis of specific customer inquiries regarding our hardware and software products
• handling of detailed technical questions in cooperation with product management and development
• practical support and solution-oriented consulting for our customers by remote maintenance and on site
• development of solutions to ensure fast and smooth commissioning at the customer’s site