Enrollment Specialist - Office of the Registrar (Fixed-term for 3 years)

at  NYU Abu Dhabi

REQUIRED EDUCATION:

• Bachelor’s Degree

REQUIRED EXPERIENCE:

• 3 years of related experience
• 1+ years in a comparable position with a proven record of working within and coordinating administration services
• Superior written and oral communications skills in English
• A capacity to work within complex organizational structure being customer facing and quality of service oriented
• A high standard of computing and internet skills
• Knowledgeable with regard to complex academic policies. Demonstrates drive and initiative in a busy working environment
• Professional, resourceful and able to contribute effectively in a team environment showing mid-level leadership capabilities, having exceptional discretion, confident communications skills

PREFERRED EXPERIENCE:

• 3+ years in higher education
• Arabic language
• Experience with Excel and Microsoft Word
• Experience in using an ERP Student Information System
  Additional Information:ABOUT NYUAD
  NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU’s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.

• Provides support to students and divisional administrators to assist with resolving enrollment related issues; this includes utilizing the complex Student Information System (Albert) to enroll students into classes, modify enrollments, update student records in relation to overloads, resolve time conflicts, scheduling of classes, room assignments, etc
• Updates and maintains records within the Student Information System (Albert). This includes, for example, entering major declarations, course information, CLSS troubleshooting, course evaluations, etc. as directed
• Helps maintain the Office web presence through updates to the Academic portion of the public website, the student portal, and the intranet. Has particular responsibility for maintaining online course lists and program requirements. Assists with the publication of web announcements and contributions to the periodic faculty and student newsletter
• Retrieves data from the Student Information System (Albert) and other systems to produce reports for Office use and upon request of other University offices; this includes the production of custom reports, and the use of a series of web-based systems. Produces student enrollment verifications and student transcripts
• Maintains the Office Procedures Manual. Compiles training documentation. Documents existing Office procedures, including process maps. Works with the Registrar and Assistant Registrar – Operations to review and streamline processes
• Helps maintains the administrative calendar for the Office of Academic Administration. Helps to prioritize office activities and delegates tasks to student interns consistent with the established administrative calendar
• Provides general administrative support for the Office. Schedule appointments, maintains individual and/or department calendar, and makes arrangements for meetings and travel to and from the University. Prepares binders, organizes meeting materials, and creates presentation materials. Maintains office administrative forms. Performs other clerical duties: photocopies materials, processes forms, maintains office files and records, etc
• Independently researches topics, coordinates and composes background information for various activities and projects, as assigned
  Qualifications: