Enrollment Supervisor

at  Revecore

Ready to make a difference for hospitals? Start your next chapter at Revecore! For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We’re powered by people, driven by technology, and dedicated to our clients and employees. If you’re looking for a collaborative and diverse culture with a great work/life balance, look no further.

THE ROLE:

Oversee and supervise a team of Eligibility Advocates and ensure they are in accordance with Revecore policies and procedures. Participate and assist in facilitating meetings with clients to gain an understanding of their expectations and address any concerns in service they may have. Be the onsite main point of contact for the customer.

YOU WILL BE SUCCESSFUL IN THIS ROLE IF YOU:

• High school diploma or general education degree (GED).
• Previous leadership experience
• Two to five years of related experience such as advocacy and customer service and/or training; or equivalent combination of education and experience.
• Case management experience and working knowledge of State and Federal programs such as Medicaid and Social Security Disability, is a plus.
• Experience with hospital billing systems (Meditech, EPIC, Allscripts, etc.) desired.
• Past advocacy experience or experience with helping others through enrollment processes is a plus
• Must be comfortable working directly with patients in an inpatient hospital room environment, including behavioral health patients.
• Ability to capture heavy documentation requirements quickly and accurately in both the company and hospital computer systems.
• MS Office proficiency
• Strong typing and documentation skills
• Exemplary customer service
• Strong written and verbal communication skills
• Strong time management and organizational skills