Enrolment Officer - International

at  Eastern Institute of Technology

MŌ TĒNEI TŪRANGA MAHI | ABOUT THE ROLE

An opportunity is now available for a well-organized person with the right mix of experience, knowledge and skills to provide quality administrative support to our International Student enrolments.
The appointing salary for this role will be between $55,822 and $57,847, dependent on skills and experience.

The Enrolment Officer is based in our EIT | Te Pūkenga Team reporting to the Registry Manager and will be responsible for:

• Manage International Enrolments: Oversee the enrolment process for international students, liaising with various campus staff and ensuring accurate student records.
• Student Fees and Finance: Handle daily receipting, coding, and reconciliation of international fees, manage student debt, and liaise with international agencies regarding student finance.
• Visa Processing: Support students with visa applications, ensure compliance with Immigration New Zealand regulations, and maintain secure records of passports and visas.
• Insurance Management: Process student insurance payments, update records, and ensure all international students have valid insurance coverage.
• General Support and Administration: Provide backup support to the Registry team, attend meetings, process refunds, and maintain positive working relationships across campuses.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

• Essential Skills: Intermediate accounting, communication (oral and written), customer service, computer skills (Excel, Word, database), and ability to work under pressure.
• Legal and Cultural Knowledge: Understanding of the Privacy Act 2020 and appreciation of diverse cultures.
• Interpersonal Abilities: Ability to relate to a wide variety of people, identify student needs, and work effectively in a team.
• Personal Attributes: Friendly, approachable, mature, tolerant, patient, flexible, conscientious, punctual, and reliable.
• Experience: Preferable experience working with international students.
  As an inclusive and supportive employer, we value diversity and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not.
  We know that people from underrepresented groups and women in particular don’t
  We want to see the real you in your application, and welcome the real you on board if you come and work with us. Skills are gained across many areas of life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your Cover Letter.
  For more information please view the Position Description below.