Enterprise Account Manager

at  adMarketplace Europe

WHO WE ARE

At adMarketplace, our mission is to deliver the most engaging consumer search experiences while empowering advertisers to measure media performance accurately. Today, millions of people worldwide engage with our exclusive, transparent media placements across the internet’s leading browsers, shopping apps, and review sites.
Our award-winning culture is built around five core values (known as our 5C’s): Curiosity, Collaboration, Creative Conflict, Commitment, and Competitiveness. With these guiding values, adMarketplace seeks to empower our team to reach their full potential through continued learning, and the opportunity to do their best work.

QUALIFICATIONS AND SKILLS:

• Bachelor’s degree; 3+ years of account management experience (ideally at the Enterprise level), search advertising experience a plus
• Strategic thinker who is comfortable using data & insights to grow relationships, identify, and solve problems
• Strong consultative sales skills
• Understands and has implemented best practices and processes for account management and account expansion
• Proven ability to set clear and deliverable goals
• Ability to thrive in a fast-paced, deadline-driven, high growth environment
• Able to grasp and solve complex business issues quickly and creatively
• Self-motivated, proactive team player who is not afraid to roll up your sleeves and dive deep into problems to identify new solutions
• Excellent communication skills: collaborating, negotiating, persuading

THE ROLE

As an Enterprise Account Manager, you will be responsible for providing business leadership and account strategy across a dedicated book of business. You will focus on building strong relationships up to the executive level with your clients, collaborating with campaign leads to deliver excellent results, and cross/upsell solutions. You should be a strategic thinker, excellent communicator, and comfortable selling ideas at the executive level.

WHAT YOU’LL DO

• Own client relationship post-sales: provide white-glove service to your accounts and serve as primary point of contact for all client-facing questions.
• Provide customer insights to your clients as a data storyteller; deliver our message during QBRs, meetings, and events that demonstrate an understanding of the market, your clients’ business goals, and answer any objections.
• Identify and implement growth strategies across your book of business.
• Play an active role in strategic account planning, contributing to the growth and development of our key partnerships.
• Collaborate with the Campaign Management team to align campaign structure & strategies against client business goals.
• Provide customer insight to the Product team for new features, functionality and enhancements; serve as business owner for advertiser facing products.
• Monitor day-to-day account management tactics across key accounts with an eye towards identifying growth opportunities and/or potential account issues.