Enterprise Account Manager

at  Contrast Security

Contrast Security is the world’s leader in Runtime Application Security, embedding code analysis and attack prevention directly into software. Contrast’s patented security instrumentation disrupts traditional AppSec approaches with integrated and comprehensive security observability that delivers highly accurate assessment and continuous protection of an entire application portfolio. The Contrast Runtime Security Platform enables powerful Application Security Testing and Application Detection and Response, allowing developers, AppSec teams, and SecOps teams to better protect and defend their applications against the ever-evolving threat landscape. Application Security programs need to modernize and Contrast empowers teams to innovate with confidence.

QUALIFICATIONS

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• Bachelor’s degree in business administration, marketing, or a related field.

• 5+ years of experience in account management, sales, or customer success roles.
• Proven track record of success in managing client relationships and driving revenue growth.
• Strong understanding of account management principles and best practices.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Strong analytical and problem-solving skills.
• Experience in the cybersecurity or software industry is a plus.
• Sandler Sales Certified a plus
  We are changing the world of software security. Do it with us.
  We believe in what we do and are passionate about helping our customers secure their business.

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• Manage a portfolio of client accounts, serving as the primary point of contact.

• Build and maintain strong relationships with clients to ensure satisfaction and retention.
• Identify opportunities for account growth and upselling of additional services or products.
• Collaborate with internal teams, including sales, support, and product, to address client needs and resolve issues.
• Develop and execute account plans to achieve revenue goals and drive customer success.
• Monitor account performance and provide regular updates and reports to clients and internal stakeholders.
• Stay up-to-date on industry trends and developments to provide relevant insights to clients.
• Represent the company in client meetings, presentations, and at industry events when necessary.
• Manage pipeline and own weekly forecasting responsibilities within the CRM platform.
• Lead, organize and present business reviews onsite with customers - expected travel around 25%.