Enterprise Architect - D365 Customer Engagement and Financial Services

at  Incremental

Company Description
Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.
We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.
The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.
Values: Open, Trusted and Bold

TRUSTED PARTNERS:

• Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
• HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
• Fortinet: Elite VIP Program – one of only 2 in the UK
• AWS: Advanced Solution & Managed Service Provider Program
  Job Description
  Are you ready to drive digital transformation in an exciting and innovative environment?
  Business Applications is dedicated to helping organisations revolutionise their services through digital channels, resulting in cost savings, streamlined processes, and enhanced custoer engagement. As a five-time Microsoft Inner Circle member for Business Applications, we’re committed to guiding government, non-profit, and industry entities on their digital transformation journey using Microsoft technologies.
  With expertise across four practices, Financial Services, Retail and Manufacturing, Public Sector, and Professional Services, Telefonica Tech is at the forefront of driving impactful change.

JOB DESCRIPTION

The purpose of the Enterprise Architect is to provide technical leadership and strategic thinking across the Public Sector and/or Financial Services practice, with overall responsibility for the technical quality of the Practice, across pre-sales and delivery engagements. The Enterprise Architect will also act as a mentor and leader to the practice delivery team and will be responsible for the quality of technical design. This position requires a strong blend of technical expertise, business acumen, and client engagement skills to deliver high-value solutions that drive digital transformation and business success for our clients.

DESIRED SKILLS AND EXPERIENCE:

• Demonstrable experience of understanding and managing technical innovation solutions with Microsoft Dynamics 365 CE and Power Platform to achieve transformational outcomes.
• Customer focused thinker with outstanding interpersonal skills for communication at all levels.
• Demonstrable experience of implementing a technical strategy or roadmap for clients and achieving buy in from both external stakeholders and peers.
• Excellent people management skills with the ability to mentor a multi disciplined team.
• Possess excellent knowledge of the Dynamics 365 CE and the Power Platform ecosystem.
• Demonstrable experience and approach to thought leadership.
• Demonstrable experience working with commercial teams during sales process.
• Working with Head of Sectors to estimate a programme of work.
• Demonstrable experience of key stakeholder management, inspiring confidence and building trust.
• Practical experience as an Enterprise Architect
• Desirable skill - Industry Knowledge in Public Sector and Financial Services.
• Desirable skill - SC Clearance
  Additional Information
  At Telefonica Tech, we believe, inclusion is the bridge for everyone to be their authentic self. We respect and celebrate our differences as diversity is what makes us unique and sparks our innovation. Be you with us and feel you belong.
  We encourage applications from a wide range of individuals, irrespective of: age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs and sexual orientation.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Working as part of the Business Applications Office of the CTO to achieve the overall objectives of the company by driving high standards of work and continuous improvement in process and quality of delivery.
• Working as part of the Practice leadership team and in alignment with the Practice Director and Head of Sectors to ensure delivery quality.
• Provide technical leadership across all projects inside the Practice, including the management of technical direction and strategy.
• Responsible for the adherence to the Governance processes to ensure quality, control and application of best practice.
• Ensure that the proposed architecture adheres to industry best practices, security standards, and regulatory requirements.
• Design cohesion and assurance across all Practice projects.
• Drive automation standards within clients.
• Lead and mentor the Practice delivery resources throughout the lifecycle of client projects.
• Provide thought leadership to prospective customers during the sales cycle.
• Work with the Presales function to ensure appropriate technical assurance throughout the sales cycle.

PLEASE NOTE: FOR THE PUBLIC SECTOR ENTERPRISE ARCHITECT ROLE, YOU’LL BE EXPECTED TO DEDICATE A SUBSTANTIAL PORTION OF YOUR TIME TO A MAJOR, LONG-TERM TRANSFORMATION PROJECT.

Qualifications
You will have excellent analytical, problem solving and communication skills as well as the ability to work both autonomously and as part of a team, delivering a wide range of services to our customers.