Enterprise Contract Facilitation - Senior Contract Facilitator

at  BristolMyers Squibb

WORKING WITH US

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

Responsibilities

• Train, lead, and perform quality control for a team of Contract Facilitators.
• Create training materials in collaboration with Contract Legal Support (CLS), leveraging a deep knowledge of contract terms and conditions and negotiation best practices, and BMS Standard Operating Procedures.
• Confidently facilitate, including negotiating, highly complex contract types in collaboration with internal stakeholders and CLS ae required by BMS SOPs and escalation protocols.
• Coordinate with functions and stakeholders across BMS to ensure timely, compliant, and effective facilitation of contracts.
• Maintain awareness of pre-contracting steps, including underlying BMS policies and procedures related to the contracts and the contracted activities within scope.
• Act as the first escalation point on substantive contracting related questions and team related questions for the t eam.
• Appropriately document systems and processes, including collaborating with CLS to ensure relevant tools (such as playbooks) and contract templates are up to date.
• Make recommendations for continuous improvement with standardization, process simplification, and automation to elevate the customer experience.
• Grow and develop an evolving customer focused organization internally and externally.
• Assess and analyze data to report SLA, KPIs, and other team performance metrics to support execution of long-term business plans and growth and share with Pod Leads to drive business decisions.

Qualifications

• Minimum of 4 years prior experience with legal and contracting within the pharma/biotech/CRO industry and team leadership required.
• Excellent understanding of pharma contracting, compliance, and policies relevant to the services within the remit of the role.
• Proven leadership success and demonstrated ability to work and influence within a matrix structure.
• Excellent oral and written communication skills and diplomacy to convey information and influence others with a strong customer focus.
• Proven ability to engage teams and inspire them to sustain high levels of performance in a constantly changing environment.
• Demonstrates a high level of adaptability in dealing with ambiguous and complex work environment and balances multiples demands on role in a responsive and professional manner.
• Strong process mindset.
• Experience with Contract Lifecycle Management technology to automate and streamline processes is preferred. Familiarity with Icertis is ideal.
• Working knowledge of contract terms and conditions , with a strong preference for working knowledge of facilitating, drafting, and negotiating buy-side and other in-scope contracts in the pharma/biotech industry.
• Bachelor’s degree required; JD , paralegal certification or other relevant formal legal contracts experience preferred.

• Train, lead, and perform quality control for a team of Contract Facilitators.
• Create training materials in collaboration with Contract Legal Support (CLS), leveraging a deep knowledge of contract terms and conditions and negotiation best practices, and BMS Standard Operating Procedures.
• Confidently facilitate, including negotiating, highly complex contract types in collaboration with internal stakeholders and CLS ae required by BMS SOPs and escalation protocols.
• Coordinate with functions and stakeholders across BMS to ensure timely, compliant, and effective facilitation of contracts.
• Maintain awareness of pre-contracting steps, including underlying BMS policies and procedures related to the contracts and the contracted activities within scope.
• Act as the first escalation point on substantive contracting related questions and team related questions for the t eam.
• Appropriately document systems and processes, including collaborating with CLS to ensure relevant tools (such as playbooks) and contract templates are up to date.
• Make recommendations for continuous improvement with standardization, process simplification, and automation to elevate the customer experience.
• Grow and develop an evolving customer focused organization internally and externally.
• Assess and analyze data to report SLA, KPIs, and other team performance metrics to support execution of long-term business plans and growth and share with Pod Leads to drive business decisions