Enterprise Gateway Solutions Sales Director

at  MasterCard

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Enterprise Gateway Solutions Sales Director
Mastercard Enterprise Gateway Solutions (EGS) provides seamless connectivity into our Payment Processing and Decisioning products for customers of all types. Assets formerly known as the Mastercard Payment Gateway Services (MPGS), Direct Services Access (DSA), Networks Exchange (NEX), and Private Label Card Programs are now consolidated under a single Gateway portfolio.
The EGS BD & Commercialization team will be the primary sales muscle for this newly formed organization and will be responsible for driving new business to the Gateway and growing existing accounts. They will work in close partnership with regional teams to identify new leads, initiate customer contact, and build strong deal structures for clients.

The selected candidate for this role:

• Actively contributes to the commercialization strategy of EGS in Europe
• Seeks out and initiates contact with new customers for our Gateway suite of products
• Consistently refreshes the sales pipeline, maintains customer contact, and closes deals regularly
• Works closely with Account Management and Business Development in a highly competitive consultative selling environment and generates incremental revenue from existing clients
• Monitors opportunities and regularly keeps leadership apprised of progress and help needed
• Provides technical support by identifying and resolving customer challenges and escalating to senior colleagues as required
• Coordinates transitions between sales and implementation teams
• Brings the voice of the market back to the implementation and product team to ensure customer relationship needs are met
• Provides subject matter expertise on a specific product or segment of products and identifies product innovation opportunities

Experiences:

• Strong knowledge of payment gateways and payment processing; knowledge of fraud & decisioning services is a plus
• Strong knowledge of the local payment ecosystem and key players (issuers, acquirers, processors, PSPs, orchestrators and fintechs) in the market
• Extensive experience in a sales/commercial environment including direct interaction with customers
• Demonstrated expertise and success in achieving sales goals over multiple years and multiple products
• Strong executive presence and ability to influence stakeholders
• Strategic and Creative mindset, with the ability to build win-win deals across multiple parties
• English + Local Language required
• Ability to travel up to 30% of the time

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

The selected candidate for this role:

• Actively contributes to the commercialization strategy of EGS in Europe
• Seeks out and initiates contact with new customers for our Gateway suite of products
• Consistently refreshes the sales pipeline, maintains customer contact, and closes deals regularly
• Works closely with Account Management and Business Development in a highly competitive consultative selling environment and generates incremental revenue from existing clients
• Monitors opportunities and regularly keeps leadership apprised of progress and help needed
• Provides technical support by identifying and resolving customer challenges and escalating to senior colleagues as required
• Coordinates transitions between sales and implementation teams
• Brings the voice of the market back to the implementation and product team to ensure customer relationship needs are met
• Provides subject matter expertise on a specific product or segment of products and identifies product innovation opportunitie

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines