JOB DESCRIPTION

Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2025. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems.

• Deliver a high level of clinical education and applications support to potential and existing Philips customers;
• Set up application training schedules, in close cooperation with the customer to address particular product and customer needs;
• Supply training material as part of the training schedule;
• Provide (re-)Training of customers in case of new releases and or versions in the operating procedures of the equipment;
• Deliver product demonstrations and support in-depth conversations with prospective customers to demonstrate product value proposition.
• Drive product growth by providing product expertise throughout the sales cycle
• Conduct workflow analysis
• Advise customers on optimal product configuration to support their underlying needs
• Work closely with the sales team to identify leads, assist with tender submissions, and promote the product range at customer sites, trade shows and educational events;
• Report customer feedback, equipment performance and any issues through the appropriate channels;
• Liaise with the BU/Factory to report software bugs and customer recommendations regarding improvements and future product development