Enterprise Integration Manager

at  Harvey Norman

Job no: 562636
Work type: Full Time
Location: Homebush West

Categories: Information Technology

• Generous discounts on products and services!
• Based at Homebush West, free on-site parking or a 10 minute walk from Flemington station
• Experience working within a diverse, unique, and successful global organisation

As Australia’s largest retailer of lifestyle products, with nearly 300 stores worldwide, Harvey Norman® has been a part of almost every Australian’s shopping experience. Whether getting the latest electronic gadgets, or furnishing your first home, Harvey Norman® is the place where you can shop with confidence.

Reporting to the Head of Enterprise Applications and based onsite at Homebush-West, you will lead the ongoing development, support, governance, and modernisation of our Enterprise Integration Pillar. You will lead a team to collaborate with IT and business stakeholders, determining requirements and prioritising the delivery of secure, resilient, and seamless data exchange and communication between diverse systems globally.

Responsibilities include;

• Define strategic direction with a practical roadmap, collaborating with Application Delivery Managers, Architecture, and Information Security.
• Oversee major initiatives and projects, ensuring integration solutions meet current and future needs, while interfacing with stakeholders to drive quality of service and business enablement.
• Mentor and manage Integration leads and their teams, building capacity and skills through effective coaching.
• Collaborate with stakeholders to align integration and technical solutions with business objectives.
• Plan, organise, and technically guide solutions through to completion.
• Collaborate with teams to understand application lifecycle challenges and design solutions to automate and streamline their processes.
• Identify and resolve performance bottlenecks and architectural weaknesses to enhance security, performance, and scalability.
• Monitor and report on the performance of integration solutions and services through analysis and interpretation of customer satisfaction and operational data.
• Develop and own KPIs to ensure solutions and ongoing operations can be measured against agreed commitments and services levels and adjust as necessary.
• Establish and maintain best practice governance processes, including provision of strategic advice to support the effective functioning of integration solutions and services.
• Create and maintain comprehensive technical documentation, including architecture diagrams, design documents, and best practices guidelines.