Enterprise Sales Engineer, Scribe

at  Commure Athelas

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure + Athelas, we build solutions that simplify providers’ lives and keep them connected to their patients so they can focus on doing what matters most: providing care.
Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.
Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

ABOUT THE ROLE

We are seeking a dynamic and technically adept Enterprise Sales Engineer to join our team. The ideal candidate will bridge the gap between our sales, product, and engineering departments, ensuring seamless technical demonstrations and a deep understanding of our processes compared to our competitors. This role requires a strong technical background, excellent communication skills, and a customer-centric approach.

WHAT YOU’LL DO

• Technical Presentations: Prepare and deliver compelling technical presentations to explain how our products and services function, highlighting their unique value propositions and benefits.
• Customized Workflows: Work with our technology to create customized workflows and templates, and being the subject matter expert on how to navigate a customers workflow needs.
• System Requirements Alignment: Collaborate with customers and our engineering team to ensure our equipment meets all system requirements, addressing any technical challenges that arise.
• Sales Support: Communicate effectively with the sales team to understand customer demands and provide necessary technical support during the sales process.
• Customer Relationships: Build and maintain strong rapport with customers, fostering trust and acceptance of our products and services.
• Product Modifications: Plan and coordinate modifications to existing products to meet evolving consumer demands and ensure customer satisfaction.
• Problem Solving: Assist clients in resolving any issues related to product usage, providing expert guidance and support.
• Product Recommendations: Recommend new and improved products to customers, explaining how our solutions can be more cost-effective and beneficial for their needs.