Entertainment Development Manager

at  Carnival UK

JOB DESCRIPTION

Cunard are a leading luxury cruise line name, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.
In our continuous journey of growth and innovation at Carnival UK, we are seeking an Entertainment Development Manager to bring fresh insights and expertise to our Cunard department.

POSITION REQUIREMENTS

Our ideal candidates are those who possess the technical skills required for Entertainment Development Manager.

REQUIRED QUALIFICATIONS AND SKILLS:

• Approach situations with curiosity, with a focus on and interest in entertainment market trends
• Ability to use data and research to further develop and improve the product and seek new innovative opportunities to delight guests.
• Experience within a similar creative role which ideally may have been within the cruise or entertainment industry.

ABOUT YOU

You are someone who thrives in a collaborative environment yet is capable of working independently with a high degree of accuracy and accountability. Your qualifications are just the start; we’re looking for team members who are eager to learn, grow, and contribute to our collective success.

ABOUT US

Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.

Part of the newly formed Entertainment Services team, the Cunard Entertainment Development Manager is responsible for the creation of new entertainment concepts for the Cunard fleet, identifying new opportunities and leading the development process from ideation through to implementation; designing new experiences to appeal to Cunard’s discerning international guest mix.

Key responsibilities include:

• supporting the curation and leading the delivery of the ‘Entertainment Residency’ programme of internationally acclaimed entertainment performances and residencies to both enhance the guest experience and drive commercial return.
• the identification and pursuit of continuous improvement projects for all aspects of the on-board entertainment programme – carefully balancing cost parameters, quality expectations and operational constraints.
• optimise commercial and guest satisfaction performance of the current Cunard entertainment product whilst also influencing Cunard’s long-term development and investment plans through the innovation of new standard-setting entertainment concepts.