Entry-Level Desktop Support Technician
at Afrihost Home Connect
Johannesburg, Gauteng, South Africa -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 25 Dec, 2024 | Not Specified | 27 Sep, 2024 | 1 year(s) or above | Interpersonal Skills,Technology,Laptops,Ticketing Systems,Macos | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
We are looking for a motivated individual to join our IT team, providing first-line technical support to our staff and helping maintain our IT infrastructure.
REQUIRED SKILLS:
- Proficiency in Windows OS, macOS, and Office 365.
- Basic knowledge of networking concepts (DNS, DHCP, TCP/IP).
- Experience with troubleshooting hardware components like desktops, laptops, printers, etc.
- Familiarity with remote support tools and ticketing systems.
- Strong interpersonal skills and a customer-service mindset.
- Ability to prioritize tasks and work under pressure.
QUALIFICATIONS & REQUIREMENTS:
- Minimum 1 years of relevant desktop support experience.
- An IT-related certification (e.g., CompTIA A+, Microsoft MTA, or equivalent) is preferred.
- Strong organizational and problem-solving abilities.
- A valid driver’s license
- Must have a keen interest in learning new technologies and tools.
If you’re a proactive problem solver with a passion for technology, we encourage you to apply
How To Apply:
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Responsibilities:
- Provide desktop and technical support to end-users on-site and remotely.
- Diagnose and resolve hardware, software, and network issues.
- Install, configure, and maintain operating systems (Windows/macOS), applications, and peripheral devices.
- Set up new employee workstations, including PCs, phones, and other required equipment.
- Manage user accounts, passwords, and permissions using Entra ID and other tools.
- Monitor and troubleshoot basic network connectivity issues.
- Assist with maintaining hardware inventories and IT asset management.
- Provide basic IT training and guidance to employees as needed.
REQUIREMENT SUMMARY
Min:1.0Max:6.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Technician
Graduate
Proficient
1
Johannesburg, Gauteng, South Africa