Entry-Level Desktop Support Technician

at  Afrihost Home Connect

Johannesburg, Gauteng, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate25 Dec, 2024Not Specified27 Sep, 20241 year(s) or aboveInterpersonal Skills,Technology,Laptops,Ticketing Systems,MacosNoNo
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Description:

We are looking for a motivated individual to join our IT team, providing first-line technical support to our staff and helping maintain our IT infrastructure.

REQUIRED SKILLS:

  • Proficiency in Windows OS, macOS, and Office 365.
  • Basic knowledge of networking concepts (DNS, DHCP, TCP/IP).
  • Experience with troubleshooting hardware components like desktops, laptops, printers, etc.
  • Familiarity with remote support tools and ticketing systems.
  • Strong interpersonal skills and a customer-service mindset.
  • Ability to prioritize tasks and work under pressure.

QUALIFICATIONS & REQUIREMENTS:

  • Minimum 1 years of relevant desktop support experience.
  • An IT-related certification (e.g., CompTIA A+, Microsoft MTA, or equivalent) is preferred.
  • Strong organizational and problem-solving abilities.
  • A valid driver’s license
  • Must have a keen interest in learning new technologies and tools.
    If you’re a proactive problem solver with a passion for technology, we encourage you to apply

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities:

  • Provide desktop and technical support to end-users on-site and remotely.
  • Diagnose and resolve hardware, software, and network issues.
  • Install, configure, and maintain operating systems (Windows/macOS), applications, and peripheral devices.
  • Set up new employee workstations, including PCs, phones, and other required equipment.
  • Manage user accounts, passwords, and permissions using Entra ID and other tools.
  • Monitor and troubleshoot basic network connectivity issues.
  • Assist with maintaining hardware inventories and IT asset management.
  • Provide basic IT training and guidance to employees as needed.


REQUIREMENT SUMMARY

Min:1.0Max:6.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Technician

Graduate

Proficient

1

Johannesburg, Gauteng, South Africa