Environment Department Manager / Operation Manager

at  AECOM

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Job Description
AECOM is actively seeking a highly talented Environmental Western Canada Department Manager to manage the operations and performance of a design and consulting group of Engineering/Environmental science resources team. Working from a base office in AB or BC, this role will provide operations and performance leadership to a business operating in the Site Investigation, Remediation, Hydrogeology, and Solid Waste market. Reporting to the Director of Operations, the main responsibilities of the Department Manager are to provide day-to-day business leadership, oversight and direction including staff management, project portfolio oversight, working capital oversight, client relations management, quality of work, and safety performance for the business unit in Western Canada.

The responsibilities of this position include, but are not limited to:

• Create an engaged, collaborative inclusive team culture
• Manage the portfolio of projects to achieve the desired financial, quality, safety and client satisfaction metrics
• Work with the Project Managers and Project Approvers to achieve the monthly targets for invoicing, cash collection and earnings
• Participate in Weekly Business Unit calls to review project performance and cash flow and follow-up on actions identified on the calls
• Undertake quarterly reviews on all projects with Project Managers to review project KPI’s and take corrective action as required to achieve the desired performance
• Monitor/manage overhead costs including G&A, business development and sub costs at both project and the department levels
• Assist Project Managers with the proper set-up of projects from a cost perspective to achieve the desire profitability
• Assist the leadership with development of monthly Outlooks and fiscal year financial plans for the department
• Participate in the Go/No Go process to review potential opportunities
• Manage staff resources to win new work and to execute and deliver on existing projects
• Collaborate closely with Department Managers in other areas in Canada to deliver results and achieve business unit targets
• Identify staffing needs and actively participate in hiring decisions and succession planning
• Ensure staff are appropriately trained and projects are delivered in accordance with AECOM’s Quality and Safety policies and procedures
• Meet with clients to resolve project delivery issues impacting their satisfaction or project performance
• Develop, prioritize and lead the deployment of the Department business strategy

Qualifications

MINIMUM REQUIREMENTS:

• Bachelor’s degree or diploma in a related field
• 10+ years of consulting engineering experience, with a focus on leadership in a related business
• Strong business acumen, with a deep understanding of consulting business financial metrics and key performance indicators (KPIs)
• Proven track record of growing profitable teams
• Operational leadership experience in managing a portfolio of projects and leading a large team of technical staff
• Strong knowledge of risk management, with the ability to assess, analyze, and make informed recommendations
• Familiarity with project management, quality management, and financial management systems and tools
• Demonstrated success in business development and maintaining strong client relationships

PREFERRED QUALIFICATIONS:

• Advanced degree in a related field
• P.Eng or equivalent professional designation preferred
• 14+ years of leadership experience in consulting engineering
• Excellent communication and interpersonal skills

• Create an engaged, collaborative inclusive team culture
• Manage the portfolio of projects to achieve the desired financial, quality, safety and client satisfaction metrics
• Work with the Project Managers and Project Approvers to achieve the monthly targets for invoicing, cash collection and earnings
• Participate in Weekly Business Unit calls to review project performance and cash flow and follow-up on actions identified on the calls
• Undertake quarterly reviews on all projects with Project Managers to review project KPI’s and take corrective action as required to achieve the desired performance
• Monitor/manage overhead costs including G&A, business development and sub costs at both project and the department levels
• Assist Project Managers with the proper set-up of projects from a cost perspective to achieve the desire profitability
• Assist the leadership with development of monthly Outlooks and fiscal year financial plans for the department
• Participate in the Go/No Go process to review potential opportunities
• Manage staff resources to win new work and to execute and deliver on existing projects
• Collaborate closely with Department Managers in other areas in Canada to deliver results and achieve business unit targets
• Identify staffing needs and actively participate in hiring decisions and succession planning
• Ensure staff are appropriately trained and projects are delivered in accordance with AECOM’s Quality and Safety policies and procedures
• Meet with clients to resolve project delivery issues impacting their satisfaction or project performance
• Develop, prioritize and lead the deployment of the Department business strateg