Environmental Services Supervisor

at  Lutheran Aged Care Albury

Lutheran Aged Care Albury welcomes applications for an Environmental Services Supervisor. The successful candidate will be responsible for the oversight of Lutheran Aged Care Albury’s cleaning and laundry functions for all sites including The Rock. Primarily you will be based in Albury, but you will be required to travel to the Emily Gardens facility. This role requires you to report directly to the Hotel Services Manager and is a full time position.
Primary responsibilities include but not limited to leading and supporting the cleaning and laundry teams across all sites to achieve a high standard of service; managing staff rosters to ensure continuous operations, including on call responsibilities, resolving any issues impacting services and complaints in a timely manner; liaising with stakeholders across the business and residents regarding service suggestions and improvements, completion of audits and ensuring compliance is maintained in all aspects of service.
Please provide evidence of training and education as this is required.

Selection Criteria

• Previous experience supervising / motivating teams to achieve high quality results in a demanding environment
• Substantial experience in all facets of cleaning and laundry, and best practice
• Experience managing staff rosters to ensure continuity of service
• Strong customer service ethic and stakeholder engagement skills
• Strong communication skills, written and verbal
• Ability to analyse and prepare reports on a range of performance areas to drive performance
• Intermediate / advanced IT skills (Microsoft suite)
• Experience of operational WHS requirements for laundry and cleaning services
• Demonstrated behaviours that align with Lutheran Aged Care Albury’s values (see our website)

In submitting your application, please include a cover letter addressing the Selection Criteria above, along with a current resume. Confidential enquiries can be made to Tanya Oliver, Hotel Services Manager on 60604000

Please refer the Job description for details