Envisioning Specialist/ Customer Success Manager (m/f/d)

at  Orizon GmbH Niederlassung Mnchen Sd

OUR OFFER:

• Attractive working conditions with very good prospects
• Personal support and qualified advice offered
• ’Orizon Plus Points’
• 30 days annual leave
• Fix-term contract - 18 month

YOUR PROSPECTIVE JOB:

For our client, a multinational IT company, we are looking for you as an Envisioning Specialist/Customer Success Manager (m/f/d) in Munich. Our client is one of the the largest vendor of computer software in the world. It is also a leading provider of cloud computing services, video games, computer and gaming hardware, search and other online services.

• Commercial Solution Area Group manages global portfolio of executive-level programs and a network of facilities designed to deepen customer and partner relationships, accelerate cloud growth, and inspire through the art of the possible. It hosts thousands of customers and partners at severalc enters around the globe, discussing their business needs and how company’s solutions will make a difference.Here’s what we are seeking. Picture this: You are standing with a roomful of customer executives after having just concluded an immersive demonstration showcasing the latest cutting-edge technology. You’re feeling accomplished and our customers are genuinely congratulating you on a job well done. They are asking to learn more and discover how what you presented could be applied to their business. Success!If you want to be in the above position; you are motivated by turning the complex into the understandable. You have an innate passion for staying in the know on technology that will revolutionize the world. You relish the opportunity to win the hearts and minds of our most strategic customers and seek to understand our customers’ goals, objectives, and interests to do so.

YOUR PARTNER:

Looking for your dream job? Orizon will assist you! With our individual advice and personal support, you will find the job that suits you best.
Orizon ranks among the fifteen largest HR service providers in Germany and is one of the market leaders for Germany’s medium-sized enterprises. Serving renowned companies, we hire out and place skilled workers and managers from all professional fields with renowned companies. Find your job with us!

• Act as a subject matter expert in customer success and delivery, provide insight and perspective to CET partners in Redmond, as well as the global community of Envisioning Specialists in Redmond, Silicon Valley, Atlanta, and Singapore.
• Partner with Technology Center Technical Architects on learning new technologies and unlock activities for getting customers to the “next-best action” .
• Identify trends, business needs, challenges, and feedback from customer engagements; provide feedback on existing experiences and ongoing ideas for potential new experiences to be developed.
• Inspire and instill confidence in customer audiences by facilitating a wide range of solution area capability demos, industry demos, and customer success demos.
• Deliver demos in person at Experience Center EMEA.
• Lead documentation and prepare/write scripts for assigned demos and experiences; package up materials including scripts, training videos, and other documentation for consumption by other CET facilities around the world.
• Share expertise to evangelize highly complex customer engagement delivery programs to stakeholders, partners, and customers to gain buy in.
• Manage the deployment of new technology experiences/demos in the Center in conjunction with the Immersive Experiences lead, and the general operation and performance of demos and experiences, in partnership with the global technology operations team.