EPR System Support Analyst

at  University Hospitals Coventry and Warwickshire NHS Trust

Step into the heart of healthcare innovation as a Clinical Systems Support Specialist! In this pivotal role, you’ll be the backbone of the Clinical Systems Team, working closely with the EPR Workflow Lead to ensure seamless operation and support of our cutting-edge clinical systems.
Please be advised there is a proposed interview date of 17th September 2024.
Management and creation of EPR accounts and related applications
Management of appropriate Data Collection Workbook(s) (DCW)
Providing a support service to users of systems
Providing timely and accurate access to systems
General system administration duties
Provide basic management cover for other ICT systems
Supporting 24/7 service
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence ® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation’s core values.

• To provide a comprehensive support service to users of the systems managed.
• Liaise with external users of the systems managed, providing support and advice as required, liaising with third party providers where appropriate.
• Management of appropriate Data Collection Workbook(s) (DCW).
• To undertake periodic audits of data e.g., to ensure compliance with the NHS Data Manual. This will include (but will not relate exclusively) to master files.
• To participate in the testing of new version releases for the systems managed.
• Create and manage accounts for new users.
• Deactivate accounts and user access for leavers.
• To be responsible for allocating the most appropriate level of system access ensuring that users are provided with the relevant log in details and in accordance with the ICT Security Policy.
• To assist the EPR Workflow Lead(s) in the validation of training material primarily for the systems managed.
• Become familiar with the basic administration of other ICT systems as directed to provide cover for the system specialists.

For further details of the role please see the attached job descriptio

Please refer the Job description for details