eRostering Systems Support - Northampton - 12 month Fixed Term Contract

at  St Andrews Healthcare

ABOUT US

We are St Andrew’s: A mental health Charity that inspires Hope, working together with other organisations to transform the lives of people with complex mental health needs. We provide specialist mental healthcare and deliver a range of inpatient and community mental healthcare services, education and research that helps to improve lives.
Our vision for the future is a society in which everyone living with complex mental health needs is heard, valued and has hope for their future. Come join us. Let’s transform lives together.

THE ROLE

The Systems Support role is within the HR Systems Team – you will be responsible for administrating the Charity’s main eRostering system, Allocate Health Roster. The system is used by managers throughout the Charity to design and deliver work rosters and manage absence (including sickness and annual leave).

The role provides high quality, first-line operational support and advice, promoting best practice across clinical and non-clinical areas to both managers and staff. The role involves:

• Identifying and solving problems with rostered activity to ensure all activity is captured and staff members are paid correctly.
• Managing changes to staff working patterns and roster (including moves between different operational areas).
• Taking queries from staff members and managers about their rostered activity
• Educating and training all levels across the charity in system use and correct rostering practice.
• Supporting improved roster practice, through a business partnering approach to ensure correct administrative procedures are followed.

As part of an enabling function, your contribution is essential in ensuring our clinical teams can focus on caring for our patients and service-users – essentially helping others to help those most in need.