ERP Business Analyst

at  Citco

ABOUT CITCO

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com

• Elicit, analyze, and manage requirements on business processes, workflows, data flows and reports
• Translate business needs into technical, functional requirements
• Support the design of end-to-end processes and workflows through process mapping, user stories, and prototypes
• Participate in functional validation, setup, and testing for ongoing Oracle ERP production support
• Maintain project documentation, process maps, functional design documents throughout all project lifecycles
• Troubleshoot, and collaborate with multiple teams to resolve complex functional, technical and process related issues
• Optimize processes and solutions, implementing best practices; perform impact analysis and assessments.
• Support the transition of changes and solutions into production environments for hyper care periods
• Understand day-to-day operations and work with other functional areas to correct discrepancies.
• Monitor and manage issues, defects across the workstream
• Assessment of enhancements and impacts from quarterly releases through to recommendations to key stakeholders
• Contribute to and support new technology projects that integrate and align with Oracle Cloud
• Coordinate dependencies and contribute to all phases of testing, including the modification or development of a test strategy, specific plans and test scripts.
• Proactively learn and stay engaged with upcoming releases and assess based on CITCO strategies and direction