ERP HR Specialist Job Responsibilities

at  GRADIANT INTERNATIONAL HOLDINGS PTE LTD

JOB SUMMARY:

The key objective of the role is to ensure the successful implementation of the ERP system by providing expert level support and guidance to users.

SKILLS/EXPERIENCE/EDUCATION REQUIRED:

• Bachelor’s degree in computer science or information technology.
• Project Management certification such as PMP, PRINCE2, CAPM etc. is preferred
• Minimum 5 years of Global ERP HR systems hands on experience including strong knowledge of SuccessFactors modules and SAP S4 HANA interfaces
• Highly proficient user of MS-Excel, Google Sheet, Google Docs and MS-Word.
• Experience with SQL programming and/or MS SQL database and experience with API and programming desirable
• Excellent proficiency in written and spoken English

• Serve as the subject matter expert on ERP HR systems and processes.
• Identify process improvements and system enhancements to support business needs.
• Ensure system design, configurations are as per the industry best practices
• Lead requirements gathering, process solutioning and serve as the IT partner to manage global HR requirements
• Manage third party vendors and related discussions
• Configure, test and implement ERP HR system changes.
• Manage HR specific interfaces and liaise with functional teams to facilitate the global rollout
• Manage data migration for new ERP HR implementations or upgrades.
• Develop training materials and provide user training on ERP HR system changes.
• Write detailed documentation of ERP HR processes and configurations both within and outside ERP HR system
• Monitor system performance and identify areas for continuous improvement.
• Provide maintenance support with inhouse support (Tier 1 and Tier 2) for ERP HR users experiencing technical issues.
• To carry out regular maintenance and updates of the ERP HR system include coordination with technical team for patches, updates