ERP Specialist - SAP SD and MM

at  Cielo Talent

We are seeking an experienced ERP Specialist to join our dynamic team in Milan.
In this role, you will manage our SAP system with the support of our SAP IT team and external consultants, playing a crucial role in maintaining and enhancing our European system landscape for sales, post-sales, distribution, and warehouse management.
As the ERP Specialist, you will be responsible for ensuring seamless system operations, driving continuous improvement, and supporting our business users in leveraging SAP to its fullest potential.
This is an exciting opportunity to work in a collaborative environment where your expertise will directly impact our operational efficiency and business success.

• Guarantee the expected SLA about the service for incident management.
• Is the focal point in order to collect new requirements or new project initiative.
• Coordinate the team and the external consultant, distributing activities according to the business plan.
• Support SAP users both for incident management and system process steps
• Perform customizing activities in SAP area to satisfy requirements for new feature or as a part of a bigger project
• Coordinate and manage the business request in order to talk with the business and understanding the needs for ‘translating’ them in system configuration
• Gathering, analysis and documentation of new business requirements and solutions in the area of SD/MM
• Responsible for the execution of trouble shooting and incident management
• Cooperate with technical team for implementations and daily user support
• Manage the customizing tables to understand and activate the ABAP development activities when it is needed
• Acquainted with customizing table to understand and coordinate ABAP development activities