Estate Support Worker

at  NHS Wales Shared Services Partnership

The post holder will carry out planned and reactive maintenance around the site which would not require the attention of a fully qualified tradesperson. The post holder will also monitor the front desk and carry out minor administrative tasks.
Working under the supervision of the Facilities Manager.
Carry out planned and reactive maintenance works across site and other associated minor tasks to ensure a safe environment for all attendees at site.
Act as first point of contact on site when visitors attend directing them to relevant departments.
Preparation of Meeting Rooms and basic administration duties.
The Welsh language requirements for this post are essential.
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Communications
Interaction with colleagues and visitors, forming constructive relationships with Site Stakeholders providing and receiving the relevant information.
Maintenance
Carry out and plan routine maintenance across the site.
The post holder will also carry out reactive maintenance which will involve resolving minor maintenance tasks that arise which don’t require attendance from a fully qualified contractor or provide temporary solutions until such time the contractor arrives.

Unblocking Sinks/Drains/WC’s, Putting up Shelving, Small Painting/Decorating tasks, Grit Spreading (inclement weather), Moving Furniture
Identifying any faults at sites that may need further inspection from a qualified contractor
Maintain and order stock that are required for the department
Supports new starters with site induction
Supports Facilities and Compliance manager and with site surveys and audits
Administration
Carry out basic administration tasks. The Post Holder will be required to carry out basic administration tasks such as setting up rooms for meetings and photocopying.
Digital and Information
Action digital request on internal Action Point System. The post holder will be required to check the internal Action Point system to action request such as ordering stock or attending maintenance requests.
Reporting
Ability to report findings to manager. The post holder to be able to report findings from tasks to Facilities Manager verbally and via email.
Compliant with all policies applicable to the role and to report any changes to the policies and procedures that may arise in undertaking daily tasks.
Processes information on work records when required