Estates Manager (Soft Services)

at  Bradford College

We have an exciting opportunity to join our Facilities & Estates team as our Estates Manager (Soft Services)
Reporting to the Head of Facilities Management, responsible for the day-to-day operational use of the college buildings, ensuring the delivery of a professionally managed service that is effective and efficient, and meets the needs of the college.
With a focus on people-orientated services the Soft Services Manager is responsible for maintaining a healthy, safe and secure built environment through effective management of the in-house and outsourced services, including but not limited to Security, Cleaning, Waste Disposal, Grounds Maintenance, Parking, Transport, Porterage, Space Efficiency and Postal services

EDUCATION & TRAINING

• Degree or equivalent level of work experience in a relevant role
• GCSE 4 – 9 or equivalent level 2 qualification in Maths or be prepared to pass a test before the interview to demonstrate level 2 ability and then if appointed achieve within an agreed timescale
• GCSE 4 - 9 or equivalent level 2 qualification in English or be prepared to pass a test before the interview to demonstrate level 2 ability and then if appointed achieve within an agreed timescale

EXPERIENCE

• Significant experience in a management role, accountable for managing service providers to deliver agreed outcomes, and setting performance standards.
• Significant experience in property and facilities management; particularly statutory requirements
• Significant experience in service contract management and the ability to negotiate best value for the organisation
• Significant experience in successfully planning, controlling, and completing projects (both capital and non-capital) according to project scope, time, quality, and cost.
• Experience in space/asset management
  For an informal discussion about the role, please email recruit@bradfordcollege.ac.uk
  We reserve the right to close this vacancy early depending on the level of interest and number of applications so early application is advised.

• To deliver a flexible, multi-skilled professional service that can respond to a range of core business priorities
• Implement and develop appropriate policies, procedures and strategies to manage the estates and facilities in a safe and efficient manner
• Ensure any contracted services meet pre-defined SLAs & KPIs and establish process performance metrics; tracking, analysing reporting performance in terms of quality, safety, cost, customer satisfaction and taking corrective action where necessary
• Maintain a clean, safe and secure environment that prioritises the safeguarding of students, staff and visitors through the proactive and reactive management of all delivered services to the college sites
• Deliver a managed estate per health and safety compliance requirements, the College’s policies and procedures, and all relevant statutory obligations.
• Visit buildings regularly to carry out audits to ensure defined standards and instructions have been adhered to
• To monitor and maintain the efficient use of space within the Estate, report on student and staff utilisation levels, and recommend opportunities for improving utilisation/rationalisation of the estate
• Working with the Hard Services Manager, with a focus on reducing/eliminating energy waste and supporting the college in its approach to sustainable development and decarbonisation of the college estate
  For the full job description and person specification, please