Estates Support Officer

at  Berkshire Healthcare NHS Foundation Trust

Interview will be held on 3rd Feb 2025
Flexible & home working pattern is just one of the attractions this opportunity provides. We are looking to recruit a Estates Support Officer based at St Mark Hospital, in Maidenhead. You will be working as part of the Estates and Facilities Department working on a busy helpdesk. You will be planning in maintenance jobs, liaising with contractors and raising orders for contractors. The key to this role is great communication and time management skills this will be vital to help with planning works across the county.
Operate Facilities Helpdesk for works requirements.
Maintain computerised database of contacts.
Produce reports from the software system as required .
Act as receptionist for department callers including contractors.
Raise purchase orders with suppliers, query invoices and pay within allotted timeframe
Carry out routine clerical duties such as filing, photocopying etc and other tasks appropriate to the grade.
Organise contractors to carry out works and liaise with site managers, staff etc.
Follow up with staff for updates on jobs logged on the system
Liaise with Estates Manager, Estates Supervisor to organise site visits with contractors.
Reviewing of monthly procurement card spend for Estates team.
Collate and review monthly meter readings
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Computer literate and knowledge of MS Office
Excellent communication skills
Good Standard of education
Experience of working in a call centre/Helpline environment
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed .
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call : Helen Lomondais on 01189 047 733 or email: helen.lomondais@berkshire.nhs.uk who’ll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible