Eu Operations controller

at  DHL

Pay Rate: £31,000
Contract Type: Permanent (Full-Time)
Shift patterns: Monday to Friday, rotating between 07:00AM to 15:00PM To 08:00AM to 16:00PM

LOCATION: BIRMINGHAM, B92 8NW

DHL, an award-winning leading supply chain business is seeking a Operations Controller to play a vital role coordinating our daily warehouse and distribution requirements.

As part of your normal duties, whilst maintaining excellent health and safety practices, you will:

• Ensure that DHL service providers have agreed and sign off any contingency plan and have the correct resources available to act upon the plan.
• Liaising with carriers to ensure pre-arranged transport from the contingency plan, sourcing other carriers where required to smooth out the collection plan as much as possible.
• Support supervisor and DHL management team to achieve continuous improvement, development and implementation of standardised “best in class “processes. Identification and support the implementation of savings, cost reductions & efficiency opportunities within the transport network
• Escalation of issues including transit delays, to appropriate contacts, including supervisor, management, customer & third party service providers.
• Ensure adherence to internal and external costs agreements and procedures, to avoid and report financial loss and or financial discrepancies