EUC Engineer (IT) | GPC Asia Pacific

at  GPC Asia Pacific APAC

Auckland City, Auckland, New Zealand -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate23 Dec, 2024Not Specified27 Sep, 20245 year(s) or aboveIntune,Information Technology,Apps,Groups,Email,Asset Management,Zebra,Teams,It Service Management,Documentation,Active Directory,Multiple DisciplinesNoNo
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Description:

  • GPC is the largest industrial and automotive aftermarket parts and service suppliers in Asia Pacific.
  • Monday _Friday (40 hours)
  • Hybrid Role | WFH 1 day per week.

How To Apply:

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Responsibilities:

ABOUT THE ROLE

A rare opportunity exits to join the GPC Asia Pacific Business Systems team in the EUC Support Specialist role at our GPC & Motion Support Offices.
The purpose of the role is to ensure that IT Technology within the organisation is supported by a support specialist that can own and deliver a high level of service/solutions to all stakeholders in a timely and effective manner whilst managing conflicting priorities and ensuring stakeholder satisfaction.
This is a hands-on role that requires a self-starter that can work autonomously and deliver on GPC values on each occasion.
As an onsite team member located in Auckland, you will be required to manage duties between supporting executives and the business team located within the GPC & Motion support offices in Mt Wellington, supporting the broader business in ensuring the availability of service to the GPC Asia Pacific network of stores, warehouse and offices over 500+ locations in Australia, New Zealand.
The ideal candidate must be passionate about I.T, provide exceptional customer service and be able to work across technology boundaries to support our business and delivery on Service level Agreements.

ROLE REQUIREMENTS

  • Graduate diploma in Information Technology or equivalent
  • 5+ years’ experience working in an IT Support Role with multiple disciplines.
  • Proficient in time & priority management
  • Skilled in the use of Service Now for IT Service Management
  • Expert knowledge in Active Directory (Users, Groups, Policy)
  • Proficient in application patching and deployment via SCCM & Intune (BigFix experience desired)
  • Experience within a corporate Mac environment.
  • Experience with asset management & tracking within corporate environment.
  • Experience supporting remote handheld devices (Zebra, Honeywell)
  • Experience supporting office & store printer functionality.
  • Experience in 0365 service management (Email, Teams & Office Apps)
  • Excellent knowledge of Windows 11 Operating system & corporate applications
  • Expert in creation of knowledge base articles & keeping documentation.


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Software Engineering

Diploma

Information Technology, Technology

Proficient

1

Auckland City, Auckland, New Zealand